Hospitality professional continuously refining work flow processes, enhancing guest service, establishing effective protocols and accountability in the professional arena. Lead by example role model who pro-actively approaches employee / guest concerns. Organized and structured administrator skilled in delegating to appropriate levels and managing labor flow between departments. Proficient Manager adroit in successfully implementing service programs to increase both guest satisfaction and profitability.
10-key, accounting software, bookkeeping, budgets, Budget, Business Development, calculators, Consultant, contracts, cooking, credit, make change, checkout process, Clientèle, databases, Debit, delivery, documentation, Event Planning, financial, Financial Operations, General Manager, Human Resources, Inspect, Inventory, Market Trends, market, Marketing, mechanical, word, natural, Operations Management, personnel, copy machines, policies, presenting, pricing, processes, profit, Project Management, Quality, Quality Control, Safety, spreadsheets, telephone, typewriters, upgrade, vision, website
Economics GPA: 3.0 GPA: 3.3
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