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Guest Service Representative Resume Example

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GUEST SERVICE REPRESENTATIVE
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with 25 years in retail and customer service. Solid team player with upbeat, positive attitude. Hands-on, Hardworking, Highly motivated, High-performing, Innovative, Mature, Meticulous, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Positive, Pragmatic, Proactive, Productive, Proficient, Reliable, Resourceful, Responsible, Results-oriented, Seasoned, Self-directed, Service-driven, Skilled, Strategic, Superior, Talented, Versatile, Well-qualified, Accomplished, Adaptable, Ambitious, Analytical, Articulate, Award-winning, Business-savvy, Client-focused, Committed, Conscientious, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Disciplined, Driven, Dynamic, Effective, Energetic, Experience, Expert, Flexible, Focused, and Gifted Customer Service Rep
resentative.

Accomplishments
  • Always in balance when audited Finished training in outstanding time with highest scores.
  • Recruited several other institution clinets.
  • Skills Used Secure transactions on Bank of America banking system.
  • Answering multi line phone system.
  • Balance requirements.
  • Handling outstanding amounts of money.
  • Outstanding customer service rep.
  • ICU Technician Healthmart Hospital - Defuniak Springs, FL - March 2003 to August 2009 Responsibilities Reading doctors orders.  Focusing on patient care.
  • All of paper work for admitting and dischaging of patients.
  • Phone operator for ICU unit.
  • Taking care of patients needs.
  • Cleaning up after patients when discharged. 
  • Properly cleaning a patient after they have expired.
  • Reading heart monitors for patients.
  • Accomplishments I became Head Technician of might crew.
  • Skills Used Reading Heart monitors, administration abilities, Reading doctors orders, excellent patient care.
  • AR/AP Clerk and Customer Service Specialist Ander's Bookstore - Auburn, AL - February 1996 to January 1998 I handled all AP/AR related work.
  •  
  •  
  •  
  •  
  • Customer Service Representative Worked credit check machine.
  • I used Microsoft programs to do ordering of merchandise and handled an extremely high volume of calls.
  • I did all of this while attending Auburn University and maintaining a 4.0 GPA.
  • Front Desk Receptionist Klein Plumbing, Inc.
  • Auburn, AL - January 1996 to January 1998 Microsoft and Quick Books systems for proposals, change orders, and service calls.
  • Also used Accounts Payable and Accounts Receivables for a large plumbing company.
  • Customer service and multi lines phone system.
  • Also handled calls for an architect and reality company.
    Sales

      Customer Interface
      • Greeted customers upon entrance and handled all cash and credit transactions.
      • Assisted customers over the phone regarding store operations, product, promotions and orders.
      Sales

        Database Maintenance
        • Assisted in the managing of the company database and verified, edited and modified members' information.
      • Consistently generated additional revenue through skilled sales techniques.

Skills
  • Skills Used
  • Computerized Pos system.
  • Customer service skills
  • Bank Teller/Customer Service Representative
  • Bank of America - Niceville, FL - January 2011 to August 2011
  • Responsibilities
  • Handling large amounts of monies for clients
  • Taking care of Bank of America clinets
  • Opening and closing of bank and vault
  • Balancing, cashier checks, opening of checking accounts
  • Outlook Express, Outstanding Customer, Quick Books, Service Skills, Accounting 1 and 2, Bookkeeping,
  • 10 key pad system, 70 wpm typing speed, great at working under extreme conditions computer skills (10+
  • years), As400 experience, all Microsoft programs
Experience
Guest Service Representative09/2016 to CurrentElead1OneNiceville, FL
  • Placing calls to individuals who visit our dealerships to get feedback from their visit and to help the individuals.
  • return to the dealerships.
  • Have advanced twice within six months.
  • Hold the current number one position on.
  • my team.
Inspector01/2016 to CurrentFive Star PropertiesFL
  • Inspect multimillion dollar properties and greet guest at the time of their arrival.
Cahier/Deli03/2012 to 08/2012Roland's SupermarketChesapeake Beach, MD
  • Responsibilities Customer service.
  • Remembering multi customers orders.
  • Working under exteme pressure with a positive attitude.
  • Accomplishments Worked up from deli person to cashier.
  • Outstanding customer service skills.
  • Handling monies in the thousands.
  • Moved to head cashier.
12/2002 to CurrentDefuniak Springs, FL
  • House keeper for residential customers.
Education and Training
Associate: Business administration2011North okaloosa state collegeNiceville, FLBusiness administration
Associate: Business administration1997Auburn UniversityAuburn, ALBusiness administration
Personal Information
I have excellent customer service skills. Type 70 wpm. Have excellent computer skills and can multitask and work under pressure. I also get along very well with others. I believe I would be a great asset to your company.
Activities and Honors
Who's Who Among American High School Studentsl.
Skills
Bookkeeping, Inspect, Quick Books
Additional Information
  • AWARDS Who's who among musicians, who's who in academic among college students August 1997 Award and plaque ADDITIONAL INFORMATION I have excellent customer service skills. Type 70 wpm. Have excellent computer skills and can multitask and work under pressure. I also get along very well with others. I believe I would be a great asset to your company.
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Resume Overview

Companies Worked For:

  • Elead1One
  • Five Star Properties
  • Roland's Supermarket

School Attended

  • North okaloosa state college
  • Auburn University

Job Titles Held:

  • Guest Service Representative
  • Inspector
  • Cahier/Deli

Degrees

  • Associate : Business administration 2011
    Associate : Business administration 1997

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