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GSR/Crafter Resume Example

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GSR/CRAFTER
Professional Profile
Whether it be online or face-to-face, in the bakery or at parties, I am a creative soul looking to provide clientele with a 5 star experience, and willing to go above and beyond expectations to do so. With a background in improv acting, retail, cake decorating, jewelry design and more, I am finding that I love a good challenge and adapt quickly to new work situations. Regardless of the job, making people happy and eager to return is the goal!
Qualifications
  • AZ Food Handlers cardholder
  • Courteous demeanor
  • Customer service mindset
  • Restocking
  • Cheerfulness
  • Aim-to-please attitude
  • Team player
  • Enthusiasm
  • Professional appearance
  • Efficiency
  • Up-selling
  • Working on custom orders
  • Packaging and shipping
  • Photographing products 
  • Responding to customer reviews
  • Charisma
  • Energetic
  • POS systems
  • Calm under pressure
  • Detail oriented
  • Safe food handling practices
  • Product displays
  • Engaging personality
  • Handling credit transactions
  • Telephone skills 
  • Opening and closing duties
Experience
August 2015
to
March 2016
Nothing Bundt CakesCity , STATEGSR/Crafter
While working for NBC, our top priority was giving customers that "wow" experience from the moment they enter our store. As a front of house worker, I was to greet customers enthusiastically within the first 3 seconds they came through the door, ask if they had ever been in before, and based on their answer I would either proceed to give them a quick tour and briefing of our bakery and cakes or ask what occasion brings them to us today before doing my utmost to provide them with the perfect cake and/or retail for their needs, always taking opportunities to up-sell. 
In the back of house, as a crafter, my duties were to answer phones, make and restock decorations, put together balloon bouquets, keep the crafting area tidy and sanitized, decorate and wrap cakes, perform courtesy calls for pick-ups, and ensure no one's order goes unmade. Some days I would decorate and wrap as many as 20 cakes, not including walk-in orders.
May 2015
to
Current
All Dolled UpCity , STATEBirthday Party PrincessAs an improv actor, especially one who works mainly with children, it's important that I adapt to my role's mindset and stay in character throughout the duration of my job. To achieve this, I study my roles' backstories to prefect interpretation and have learned to apply makeup, walk and talk so that I resemble my role to my best ability. So far my main persona is Princess Anna from Disney's "Frozen", and I have played her at Glendale Glitter & Glow, grand openings, school festivals and birthday parties.
January 2014
to
Current
Divine, Darling!City , STATEOnline Etsy Shop OwnerFor over two years, as a side job and personal hobby of mine, I have owned a few different online shops through Etsy and Storenvy. I run these on my own, designing and creating unique wire-wrap and crystal jewelry pieces that I photograph and upload as listings, then carefully package and ship out. As the shop's sole worker, I also am in charge of advertising and working with clients on custom pieces. I have done about 7 one-of-a-kind pieces that were requested by customers and all of my ratings throughout the history of my shops were, on average, 5 stars, and never less than 4.5.
Education
2014
Niles New Tech Entrepreneurial AcademyCity, State, USAHigh School Diploma: General Studies
  • Graduated 4 months early with 3.6 GPA
  • Took and passed math classes such as Algebra II, Trig, Physics, and Pre-Calculus
  • Dual-enrolled in community college where I took and passed Psychology, Chemistry, Study Skills, English Composition, Phys Ed and American Gov.
  • Partook in extracurricular activities (mostly performing arts like dance, choir and theater)
  • Scored above average in all state assessment tests (i.e. MEAP, NWEA)
Lake Michigan CollegeCity, State, USAGeneral Studies
  • Two years of community college
  • Passed all of my college classes while still in high school (dual-enrollment)
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Resume Overview

School Attended

  • Niles New Tech Entrepreneurial Academy
  • Lake Michigan College

Job Titles Held:

  • GSR/Crafter
  • Birthday Party Princess
  • Online Etsy Shop Owner

Degrees

  • High School Diploma : General Studies
    General Studies

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