Project Management and Software Test Engineer with an emphasis in large software development projects. Noted for a natural leadership ability to engage and motivate others. Diligent with attention to detail and excellent leadership skills in conjunction with strong written and communication skills. Ability to negotiate effectively and to serve as a risk assessor.
Microsoft Project, Microsoft Excel, Microsoft Word,
Work flow planning
Detail oriented with great time management skills
Recipient of the Best of BolingbrookBusiness (BOBB) Award in 2008 for excellent customer service in the community.
GSM Project Manager
Manage vendor issues and resolutions as well as coordinating feature estimates, devise project milestones and actively manage the project with issue resolution strategies to ensure on time deliveries.
Owned, scheduled, prioritized and allocated development lab resources for GSM Australia, Brunei, UAE, and Korea projects.
GSM Wireless Feature Test Coordinator
Manage all feature test activities, coordinate lab schedules and develop overall application integrity test plans for all GSM Release Deliveries.
GSM Wireless Feature Tester - Develop and implement test plans, tracking test results and reporting metrics for all GSM Call processing features.
Data Entry Assistant08/2012 to 03/2013BRITISH PETROLEUM BPNaperville, IL
Data Entry Assistant BP US Pipeline Integrity Management Excel Spreadsheet data entry of U.S.
Pipeline site maintenance scheduling data and quality control data.
Successfully utilized Microsoft Sharepoint to report quality control results and site maintenance issues.
Developed weekly written result oriented reports to communicate database discrepancies to management team.
Effectively communicated with third party vendors and U.S Pipeline Integrity Management team database inconsistencies in order to prioritize on-site work.
OWNER/PRESIDENT03/2006 to 12/2012INTERIORS BY MONIQUE INCBOLINGBROOK, IL
INTERIOR DECORATING COMPANY WHICH CATERED TO MIDDLE-CLASS CLIENTELE.
Successfully derived and implemented a marketing strategy for interior redesign, home-staging and color consultation services which developed the company brand, Interiors by Monique, into an award winning corporation.
Consistent, dependable and strong work ethic helped to garner a clientele with repeat business from realtors as well as the homeowners.
Established and maintained a client Database using Microsoft Excel for custom marketing materials.
Results oriented home-stager with a consistent record of decreasing the home owners' time on the market by an average of 25% - 35%.
Developed and launched a series of interior decorating classes with impressive Microsoft power point presentations for Bolingbrook, Plainfield and Carol Stream Park districts Home Improvement Courses.
Created three unique classes: Interior Redesign 101, Home-staging 101 and Color your World.
Awarded the prestigious Best of Bolingbrook Business of the Y.
LSS Project Manager01/2000 to 01/2005
Switch call processing features and CPE 3rd Party vendor issues and resolutions.
Coordinate feature estimates and devise project milestones via concerto and Microsoft Project to actively manage project issues and resolutions for on time release deliveries.
Tracked metrics via Microsoft Project.
International POR Project Manage -Interface with program managers and NAR retrofit coordinators to schedule and plan all NAR retrofits within the POR database system.
Manage end to end team of systems engineers, developers, feature testers and customer technical support to deliver on-time deliveries.
01/1987 to 01/2005LUCENT TECHNOLOGIESNAPERVILLE, IL
Feature Tester01/1987 to 01/1999
BACHELOR OF ARTS: COMPUTER SCIENCE2002NORTH CENTRAL COLLEGENAPERVILLE, IL
Associate of Science: COMPUTER SCIENCE1987ASSOCIATES OF APPLIED SCIENCECHICAGO, IL
COMMUNITY INVOLVEMENT Banquet Committee Co-Chair -Afro Cultural Technical Scientific Olympics-NAACP\
Board of Directors, President - RHEA of HOPE Foundation -Support Disadvantaged teen girls . Co Chair of the annual fundraiser event and tripled fundraising profits by soliciting additional sponsors and volunteers.
2012 NAACP College Readiness Fair Corporate Appreciation subcommittee chair person.