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Group Leader Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am team-oriented , proven leadership and motivational skills successful in helping group members achieve business goals. Any where I work I only want to be a asset to the company. I look forward to putting my best in all I do. I am Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance. Communicative and dedicated to providing elevated service and providing unforgettable guest experiences. Detailed organizer of service operations with versatility in stressful circumstances. Well-spoken and friendly with excellent practical problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using diplomatic communication to defuse escalated situations. I would say I am hard working. Understanding and focused.

Skills

Group and individual instruction

Relationship building

Goal Setting

Activity Planning

Group communication

Problem resolution

Relationship development

Customer support

Client Communication

Answering questions

Problem-solving skills

Documentation and reporting

Experience
Group Leader, 08/2020 to Current
S&D Coffee & TeaWashington, DC,

Provided appropriate behavioral guidance to children aged 6 to 12
Assisted students with homework issues and helped to incorporate positive study skills.
Developed quality-driven culture to boost team performance and efficiency while maintaining highly satisfied workforce. Cultivated strong relationships with students by listening carefully and offering positive reinforcement.

Barista, 02/2020 to Current
Common SpiritOmaha, NE,
Elevated customer loyalty by using strong connection and trying to actually understand customers, using patience and having the abilities to resolve customer problems.
Constantly expanded personal knowledge of coffee styles and varieties.
Cleaned counters, machines, utensils and seating areas daily.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Maintained regular and consistent attendance and punctuality.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cultivated ability to recall customers' names and address each by name.
Complied with standards for merchandising, stocking and storing product. 
Server, 06/2018 to 10/2018
American Dining CreationsMonticello, NY,

Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Greeted and maintained relationships with regular customers.

Education and Training
High School Diploma: , Expected in 05/2018
Woodlawn Community Academy - Clearwatwer, Florida
GPA:
Activities and Honors
Accomplishments
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Resume Strength

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  • Typos

Resume Overview

School Attended
  • Woodlawn Community Academy
Job Titles Held:
  • Group Leader
  • Barista
  • Server
Degrees
  • High School Diploma

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