Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements. Energetic with a background in retail sales, fashion merchandising and customer service. Twenty seven years experience teaching Group Fitness classes.
Teaching Group Fitness classes at Almaden Valley Athletic Club from January 1999 to present has been extremely rewarding. I was honored in June of 2003 and December 2012 for being employee of the month.
To give my students a safe, effective, and motivating workout. Help students reach there fitness goals.
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Facilitated monthly and quarterly physical inventory counts.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.
Lead my students in a safe, effective, high energy, motivating step class.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Completed a series of training sessions to advance from Assistant Manager to Store Manager.Fulfilled customer shipping needs using UPS and USPS methods.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Worked closely with the district manager to formulate and build the store brand.
Aerobic and Fitness Association of America certification
Moms On The Move Certification
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