group counselor resume example with 18 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Group Counselor, 08/2017 to Current
Goodwill Redwood EmpireSanta Clara, CA,
  • Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Referred clients to other programs and community agencies to enhance treatment processes.
Assistant Director , 12/2005 to 07/2017
Fulton County GeorgiaSheriff's Office/Jail/Courts, GA,
  • Created comprehensive progress reports on all programs to show progress.
  • Communicated promotions and advised clients about available services to help clients achieve goals.
  • Directed teams of professionals in special projects and daily operations.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Cultivated and maintained positive working relationships with employees and freelance personnel.
  • Oversaw procedures implementation to increase company productivity and efficiency.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Aided senior leadership during executive decision-making process by generating daily reports to provide data for consideration of corrective actions and improvements.
  • Complied with recordkeeping and reporting requirements to maintain efficiency.
  • Evaluated key business metrics and made recommendations for proactive adjustments to policies and procedures.
  • Complied with precise schedules by completing accurate, on-time work.
  • Cooperated with [Job title] to provide accurate documentation, address operational issues and order materials accurately.
  • Worked closely and followed up with colleagues regarding documentation, operational issues and materials ordering
  • Monitored team compliance with established safety and health guidelines.
  • Trained managers and staff on information and duties required for daily activities.
  • Monitored employee adherence to occupational health and safety protocols.
  • Oversaw [Job title] recordkeeping and reporting efforts to satisfy guidelines and determine accuracy in documenting processes.
  • Assisted leadership in training and oversight of [Number] [Job title]s.
  • Coached and guided [Job title] on day-to-day operations and company processes.
  • Mentored and supported new employees on industry practices and business operations.
Juvenile Probation Officer, 03/2003 to 11/2005
Florida Department Of Juvenile JusticeCity, STATE,
  • Built key partnerships with community organizations to foster access to educational resources for under-served youth populations.
  • Monitored the interactions of youth offenders with associates and friends.
  • Promoted support programs and community resources as options for care prior to assigning juvenile detention.
  • Analyzed program performance and improved reach of service by implementing corrective actions.
  • Supported case resolution to foster protection of juvenile individuals, while working in collaboration with law enforcement, child welfare organizations and district attorneys.
  • Investigated cases, interviewed parents and offered to counsel in times of crises.
  • Assessed client needs based on individual issues, in addition to social and restorative justice best practices.
  • Organized and contributed to interventions with clients and service personnel.
  • Spearheaded safety strategy and interventions to target specific issues.
  • Coordinated meetings to liaise with community stakeholders, judges and law professionals.
  • Networked with community organizations, school officials and law enforcement to drive department mission and values.
  • Prepared various behavior and incident reports.
  • Evaluated client safety by executing thorough home assessments.
  • Assisted offenders in enrolling in treatment, counseling or community service programs.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Reported unusual conditions and questionable items to supervisor for corrective action.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Observed and recommended special community services rehabilitation to support offenders.
  • Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
  • Developed professional relationships with offenders through home, school, detention and community visits.
  • Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
  • Collected probationer conduct information from community individuals, family members and government agency representatives.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Offered transitional services for program offenders, including referral to appropriate community agencies and organizations.
  • Checked residential probationers for adherence to curfew and compliance with rules.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Education and Training
Bachelor of Arts: Social Work And Religious Studies , Expected in 12/1996 to The University of Alabama - Tuscaloosa, AL
  • Theta Alpha Kappa (TAK) Member - National Honor Society for the Study of Religion
  • Member

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • The University of Alabama

Job Titles Held:

  • Group Counselor
  • Assistant Director
  • Juvenile Probation Officer


  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: