LiveCareer-Resume

grocery manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination. Driven as a Grocery Manager promoting exemplary talents in inventory oversight and recruiting and hiring very talented individuals. Successful devising weekly specials that draw business. Has been a detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Has always enhanced team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Skills
  • Budget Control
  • Employee Motivation
  • Team Leadership
  • Focus and Follow-Through
  • Originality and Creativity
  • Verbal and Written Communication
  • Decision Making
  • Records Organization and Management
  • Customer Service Management
  • Business Leadership
  • Mathematical Calculation and Reasoning
  • Goal Setting
Education
Robert B Glenn High School Kernersville, NC Expected in High School Diploma : - GPA :
ECPI Greensboro, NC, Expected in No Degree : Electrical Engineering Technology - GPA :
Work History
Hy-Vee - Grocery Manager
Muscatine, IA, 04/2020 - Current
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Reviewed inventory levels on regular basis and placed orders for products and merchandise for restocking purposes.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
New Leaf Community Markets, Inc. - Assistant Grocery Manager
Half Moon Bay, CA, 04/2019 - 04/2020
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Wegmans Food Markets - Lead Stocker
Johnson City, NY, 01/2013 - 04/2019
  • Supervised stock crew associates in daily replenishment, storage management and merchandising.
  • Enforced strict rotation policies for optimal food safety and minimal spoilage.
  • Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
  • Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
  • Trained stock team in merchandising, storage management and customer service.
  • Coordinated assignments to keep workspaces clean and organized.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
State Of North Carolina - Stock Clerk
Salisbury, NC, 09/2010 - 01/2013
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Conducted inventory and restocked items throughout day.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Applied proper safety procedures in stockroom and store and immediately informed management of safety concerns.
  • Blocked and faced products on displays and shelves in accordance with company policy.

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Resume Overview

School Attended

  • Robert B Glenn High School
  • ECPI

Job Titles Held:

  • Grocery Manager
  • Assistant Grocery Manager
  • Lead Stocker
  • Stock Clerk

Degrees

  • High School Diploma
  • No Degree

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