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Grocery Clerk Resume Example

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GROCERY CLERK
Objective:

Retail Sales Associate with more than 5 years in the Retail industry. Areas of expertise include sales, customer relations and inventory management.

Computer Sales Associate recently employed at Best Buy passionate about sales and merchandising. Eager to join a dynamic team that rewards initiative and high quality service.

Friendly, personable, adept at working in diverse retail and customer service environments.

Knowledgeable in all areas of technology and personal products.

Skills
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Data management
  • Adaptable learner
  • Critical thinker
  • Quality-focused
  • Proficiency in Ableton
  • Honest employee
  • IPhone & Android proficient
  • Mac & PC proficient
Work History
Grocery Clerk11/2012 to 10/2014
Company Name – City, State
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Unloaded customer bags into cars.
  • Unloaded trailers, received merchandise, verified orders and broke down produce loads.
  • Lifted and maneuvered boxes weighing up to [100]pounds.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Processed credit cards, checks, gift cards and coupons.
  • Collected empty carts and returned to the store.
Inventory Specialist & Sales Associate10/2015 to 05/2018
Company Name – City, State
  • Maintained store assets with effective loss prevention strategies.
  • Worked with store employees to present merchandise in an appealing manner.
  • Completed scheduled inventory counts and supply audits.
  • Implemented purchasing procedures that kept up with changing customer demands.
  • Greeted store customers and discussed needs.
  • Tagged merchandise with security markers and pricing information.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Recommended merchandise to customers based on their needs and preferences.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Identified potential shoplifters and alerted management.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Supervised and directed all merchandise and shipment processing.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Welcomed customers into the store and helped them locate items.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Used time efficiently when not serving customers, including down stocking product and cleaning displayed item areas.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Worked with the management team to implement the proper division of responsibilities.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Actively pursued personal learning and development opportunities.
  • Verified that all customers received receipts for their purchases.
  • Contacted other store locations to determine merchandise availability.
  • Communicated clear expectations and goals to each team member.
Salesman06/2018 to 10/2020
Company Name – City, State
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Promoted and up-sold products and services to meet needs of customers.
  • Helped resolve client problems quickly with superior customer service.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
High School Diploma2011Coral Springs Charter School- City
Audio Engineering Certification: Audio Engineering2014SAE Institute of Technology- City, State
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Resume Overview

School Attended

  • Coral Springs Charter School
  • SAE Institute of Technology

Job Titles Held:

  • Grocery Clerk
  • Inventory Specialist & Sales Associate
  • Salesman

Degrees

  • High School Diploma 2011
    Audio Engineering Certification : Audio Engineering 2014

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