Line Cook with 4 years of experience in high-pressure culinary environments. Quality-focused and efficient, adept at preparing and plating food in high energy, fast-paced kitchens.
Talented Front Desk Agent offers exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.Effective at improving customer satisfaction ratings through exemplary service. Reliable, motivated and willing to go the extra mile to guarantee guests' satisfaction and comfort.
High energy, outgoing waitress with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant or bar. High volume dining, customer service and cash handling background.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Consistently recognized by management for providing superior customer service, received 'Guest of One' in weekly news letter at Smugglers Notch Resort.
The Burger Barn received Best Burger (2012), Best Food Truck/Cart (2013) award in the Seven Days magazine while supervisor of staff.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Quickly and courteously resolved all guest problems and complaints. Followed proper food handling methods and maintained correct temperature of all food products. Continually supervised the training and cross training of all staff for all phases of preparation. Left due to personal differences with owners.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits. Assisted guests with any special requests during their visits. Wrote and submitted reports. Used Resort Suite system. Instructed staff on procedures for handling difficult situations involving guests. Working closely with other departments (Housekeeping, maintenance, support crew, etc.), to resolve guest issues in a timely, courteous manner. Used multi-line switchboard to answer and direct calls. Left position to return to summer job at Burger Barn.
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