I would like to obtain a position that offers the opportunity for advancement and longevity.
Employee of the month (Delta Dental)
Quality Monitoring Awards (Delta Dental)
Promoted to Audit Review Clerk ( Delta Dental)
Hero Of the Month Awards (Delta Dental)
Top Team Awards (Delta Dental)
Provide prompt courteous phone assistance; respond to members and providers questions and concerns with claims; respond to members and providers questions and concerns with benefits; perform data entry and
retrieval; send off for data correction forms and supplements.
Provided prompt courteous customer service; responded to customer questions and concerns about prescription benefits; performed data entry and retrieval; researched and quoted prices on prescriptions; offered mail order services to clients; handled credit card transactions; completed customer orders
Provided prompt courteous customer service; responded to customers concerns and requests; utilized problem solving skills; contacted customers about services provided; resolved disagreements and complaints; performed data entry and retrieval; utilized Windows, Excel, WordPerfect and Internet software programs; scheduled and confirmed reservations and appointments; dispatched technicians according to assigned routes; answered messages from technicians about repair issues.
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