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Gourmet Barista Resume Example

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GOURMET BARISTA
Professional Summary

Detail-oriented Barista with 3 years in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Energetic Bakery Sales Associate offering 2 year background assisting customers in purchasing bakery products. Well-versed in handling all customer needs, including taking custom made orders and discussing decorating options and resolving service issues. Excellent multitasker and problem-solver with good people and time management abilities. Talented Assistant Manager/Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Uses product knowledge and active listening to identify customer needs and recommend appropriate solutions.

Skills
  • Food preparation and safety
  • Beverage preparation
  • Coffee machinery
  • Fresh press commercial juicer/smoothie maker
  • Bakery equipment knowledge
  • Bakery display preparation
  • Adaptive/ creative
  • Ability to work in fast paced environment
  • Punctual able to work evenings/weekends
  • Trustworthy with personal information and money
  • Quick learner
  • Natural leader
  • Cash Register Operation
  • Exceptional Customer service
  • Excellent work ethic
  • Product promotions
Work History
Gourmet Barista | 09/2018 to 04/2020
Company Name - City, State
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, juice press, commercial coffee brewers, coffee pots and other equipment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Prioritized drink requests while managing interruptions.
  • Memorized ingredients and recipes for 50+ specialty drinks.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Made and served 100+ café beverages per day with speed, quality and consistency.
Bakery Associate | 09/2018 to 04/2020
Company Name - City, State
  • Helped customers locate ideal menu items by listening to needs and recommending specific products.
  • Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
  • Wrapped, boxed and weighed bakery department products.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Processed accurate credit, debit, check and cash sales transactions for more than 300+ customer orders per day.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Assistant Store Manager | 01/2017 to 09/2018
Company Name - City, State
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Solved customer challenges by offering relevant beauty products and services.
  • Tracked stock using company inventory management software.
  • Boosted sales by conferring with customers to evaluate hair or skin requirements and recommend best-fit company offerings.
  • Followed Plannogram system and created displays to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained customer satisfaction while handling store product returns quickly and professionally.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Supervised and evaluated staff of 6-8, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
Ridgeway High School - City | High School Diploma06/2018
Certifications

Food Handler's License

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Resume Overview

School Attended

  • Ridgeway High School

Job Titles Held:

  • Gourmet Barista
  • Bakery Associate
  • Assistant Store Manager

Degrees

  • Ridgeway High School - City | High School Diploma

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