Training specialist with knowledge and experience in theories and methods used in designing, developing, and delivering successful training programs and adult learning concepts. Organized, driven, and effective at leveraging teaching methods while focusing on the individual needs of each participant.
Delivered 145 separate learning modules to a total of 8087 participants nationally and internationally so far this year
Recognized 3 times this year with awards for excellence from both Senior Learning Management and Line of Business Executive Management
Regularly invited to consult on new curriculum development projects during alpha and beta review stages
Top 2 percentile in Learner Satisfaction Surveys (98%)
Providing classroom and virtual training to Mortgage Servicing Teams, including Customer Service, Loss Mitigation, Foreclosure, and Bankruptcy processes. Evaluate training materials and assessments and provide updates as needed. Observe, evaluate, and mentor other instructors to improve learning facilitation and training delivery.
Provided classroom training as well as ongoing coaching and mentoring to call center staff. Evaluated statistical reporting to identify learning gaps and additional training needs.
Facilitated music education to students aged K-12, including vocal and instrumental instruction, lesson plan development, and running choir and band programs.
Proficient in Piano, Voice, Guitar, and all Brass instruments, as well as conducting, composing, and arranging.
Companies Worked For:
Job Titles Held:
Where can I find a Bank of America Global Learning Instructor II resume example in Argyle, Texas ?
This is an actual resume example of a Global Learning Instructor II who works in the Instructors and Trainers Industry. LiveCareer has 25866 Instructors and Trainers resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.