GLOBAL LEAD - NETWORK OPERATION & CHANGE MANAGEMENT
Extensively trained, and highly qualified Senior Engineer with over 20 years of experience in building network
configurations, and project management with IT Network Design and implementation of Cisco Systems solutions. Client focused, notably successful, and equipped for complex network implementations. Seeking a position in Managed Network Services, and Escalation Management, that effectively utilizes my acquired expertise in Technical Project Management, and Network Integration, and Professional Services.
VPN,GRE,VRF,MPLS,HSRP,VTP,VLAN,VDC,VPC,VSS,OTV,BGP, EIGRP,OSPF,IS-IS, and Multicast
Cisco 4400, 5500 Wireless
Cisco TelePresence VC,Movi and Cast
Avaya VOIP Technologies
IBM Tivoli NetView Performance
Telecommunications -DS1, DS3, EPL,Frame,MPLS and DWDM
DHCP and InfoBlox Platforms
Cisco NAC and ISE 802.1x Platforms
Data Center Infrastructure
Technical Vendor Management
ITIL Service Management
Cloud and SDN / NFV Infrastructures
AT&T GTAC Voyence
Global Lead - Network Operation & Change Management01/2015 to CurrentAT&T Global Network Services New Jersey
Global Manager for UBS Americas for International network delivery; responsible for daily network operation activities of customer Data Network to include LAN, WAN, Security Operations and Telecom.
Change Management Manager responsible for improving and developed policies and procedures for implementing changes to production IT environment, including risk analysis / mitigation, technical documentation, communication plans, implementation / back-out plans, and change calendar.
Facilitated communications between and gained consensus from global IT teams
Collaborated with global IT partners regarding change management and championed policy procedure compliance
Presented processes and value to teams
Coordinated tasks among global IT resources, management, and customers
Conducted meetings facilitating discussions and evaluation of proposed changes
Maintained online change calendar and coordinated events with enterprise business calendar; ensured communication with all business units
Tracked all IT production changes and reported on completion rate, change approval success rate, resources required, and production outages.
Senior Technical Consulting Engineer03/2008 to 12/2014AT&T Global Network ServicesNew Jersey
Senior Network Administrator09/2000 to 01/2008IBM Global Network ServicesNew Jersey
Migration of Extranet services between legacy Data Center, new primary, and secondary Data Centers
Design, configure and manage the migration of ISP services in two core Data Centers
Monitor and determine bandwidth requirements for new and existing sites and assist with ordering and management of all circuits.
Design and build Routers, Firewalls, VPN configurations for several large-scale projects
Firmware upgrade planning for IOS/NX-OS for approximately over 300 Cisco platform routers, switches, Firewalls, FWSM and Nexus
Design, configure, implement and managed Cisco Nexus 7018 Core Data Center upgrade project with no network outage to customer business.
Provide team training for NetScout and Fluke Networks OptiView XG Network analyzer for troubleshooting
Senior Network Engineer responsible for network infrastructure support during contract renewal and negotiations for IBM/AT&T BlueSky contract
Record of accomplishment in managing customer Horizon Disaster Recovery network at IBM Disaster Recovery site in Sterling Forest, NY
Managed Data Network team for several large customers including Horizon Blue Cross & Blue Shield
Oversaw the test and turn-up of new circuits, updated Visio diagrams and provided daily operations progress reports.
1996Pace University College
Certifications and Training
Network Qualification – Training and experience performing network
qualification and validation