Dedicated and focused Administrative Assistant/Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Coordinated all large functions for the U.S. Ambassador in Malawi for 450 guests on an annual basis.
Planned all Inter Agency Housing Board meetings and field trips.
Used Regional travel agencies and offices to support more cost-efficient operations and improved customer service.
Oversight in proper measurements of the Embassy residential properties which resulted in an increase in the annual Routine Maintenance and Repair funding.
Direct-line supervisor for the Travel Section, one employee. Overseeing all U.S. travel regulations were implemented.
Direct-line supervisor for the Leasing Section, three employees. Updated the database that had been neglected. Brought leasing records up-to-date.
Developed standard operating procedures and quality control tools to improved and manage the make-ready process for residential housing.
Coordinated all large functions for the U.S. Ambassador with a guest list of up to 450 people.
Direct-line supervisor, two employees for the Travel Section. Overseeing the U.S. travel regulations were implemented. Signing authority on all travel authorizations. Liaison between employee and travel section.
Direct-line supervisor, one employee for Leasing Section. Updated database that had been neglected for years. Trained new leasing assistant.
Conducted reviews of property and supply functions and developed a work plan to reorganize operations of these functions to post Management.
Provided training and management instruction to General Service personnel involved in the make-ready residential property process.
Assist General Service Officer (GSO) in all day-to-day operations and supervision of Foreign Service National employees.
Direct-line supervisor for Property and Supply section. Supervision of seventeen employees for warehouse activities, overseeing full range of duties related to expendable and non-expendable property, management, inventory reconciliation process and arranging for non-expendable property auctions.
Direct-line supervisor for the Customs and Shipping section. Supervising airport expediting services, unpacking/packing of employees' personal effects, customs clearance for all official and personal shipments and diplomatic pouch clearances. Supervised six employees.
Reviewed one hundred applications and conducted interviews for non-immigrant visa applicants and adjudicating visas on a daily basis.
Conducted up to ten daily interviews for the Refugee/Asylee visa program, set-up DNA testing when necessary, research and submit cases for investigation when needed.
Assist U.S. citizens with passport renewals, voter registration and U.S. Embassy registration.
Project Housing for Mission contractors including review and approval of daily maintenance requests, follow-up, review new residential properties. Supervised twenty-six employees.
Prepare annual and six-year procurement plans.
Annual review and submission of residential budget information
Conducted annual auction including set-up, advertising, employee assignments and review of written procedures.
Maintained and reviewed energy analysis on each residential home.
Review applications and conduct interviews for non-immigrant visa applicants and adjudicating visas.
Conducted investigations for Immigrant and Diversity visa applications.
Worked for two non-profit organizations; Vietnam Assistance for the Handicapped (VNAH) and Health and Education Volunteers (HealthEd).
Funding from USAID, Nippon Foundation, Freeman Foundation; conducted budget and analysis for each project funded agency/foundation to ensure funds were properly reserved, earmarked, committed, obligated and expended.
Provided oversight and maintained records on employee payroll and fringe benefits.
Analyzed on a semi-annual basis; phone service, office insurance plans, fringe benefits, payroll services, Internet service and office supply providers to sustain budget estimates.
In 2012 completed Customs and Shipping training in Durban, South Africa.
In 2010 completed How to be a Contracting Officer Representative in Maputo, Mozambique.
In 2009 completed Travel Policies and Procedures in Maputo, Mozambique.
In 2005 completed Expendable and Non-expendable training in Kampala, Uganda.
In 1999 completed six week training for Consular Associate Program at the Foreign Service Institute in Arlington, VA.
In 1995 and 1997 completed training through the Professional Volunteers Organization Managers.
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