Mechanic equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto repair services.
Promoted to Assistant General Service Manager within 8 months.
Followed checklists to verify that all important parts were examined, Serviced air conditioning, heating, engine-cooling and electrical systems, Examined vehicles to determine the extent of damage or malfunctions, Communicated with customers regarding vehicle issues and potential repairs, Removed and replaced tires, shocks, struts and brakes, Maintained a 95% customer service satisfaction rating, contributed to repeat and referral business by using strong customer service and problem solving skills, Ordered accurate amounts of parts and supplies to maintain necessary inventory and Transported customers to and from the shop for the customer service program.
My field of study will be IT Security. After I receive a 2 year degree, I plan on attending a 4 year college for a Bachelor degree.
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