general sales manager resume example with 6 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Skilled General Sales Manager ready to apply 8 years of progressive experience . Deep understanding of market trends, customer needs and effective sales strategies. Proficient in sales,service,finance and business operation.
Skills
Training and coaching
Goal attainment
Regulatory understanding
Profitability improvement
Sales planning and implementation
Dealership operations
Customer service and retention
Sales leadership
Leadership and team building
Sales process
Product knowledge
Well-versed in contract law
Negotiations expert and strong deal closer
Energetic
Time management
Knowledge in multiple CRM's
Deal structuring and submissions
Ordering of new vehicles
Communication and engagement techniques
Rapport and relationship building
Exceptional multi-tasker
Experience
General Sales Manager, 03/2021 to Current Ken Garff – Riverdale, UT,
Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers.
Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.
Provides feedback annually to new- and used-vehicle department personnel during career development sessions.
Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
Establishes procedures for quick disposal of over-aged vehicles.
Creates systems that ensure ongoing sales training, including weekly sales meetings.
Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
Addresses customer complaints to ensure high level of customer satisfaction.
Reviews and initials all deals before they are posted.
Facilitates new-vehicle pre-delivery with the service manager.
Makes sure facility is secure, well lit, and professional in appearance.
Maintains a professional appearance.
Attends managers meetings as requested.
Lead by example
Finance Manager, 05/2020 to 01/2021 Apex Systems – Roanoke, VA,
Promoted finance products to customers and sales force to increase penetration.
Strategized on fund procurement through banks and other financial institutions.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Reviewed client documentation and contracts for discrepancies and mistakes.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Prepared and completed all retail documents needed to complete a transaction.
Analyzed customer requirements and recommended products to maximize profits.
• Stayed compliant with all local, state, and federal laws.
• Generated And maintained relationships with current lenders.
Finance Manager, 05/2015 to 08/2018 Apex Systems – Scottsdale, AZ,
Promoted finance products to customers and sales force to increase penetration.
Strategized on fund procurement through banks and other financial institutions.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Reviewed client documentation and contracts for discrepancies and mistakes.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Prepared and completed all retail documents needed to complete a transaction.
Analyzed customer requirements and recommended products to maximize profits.
• Stayed compliant with all local, state, and federal laws.
• Generated And maintained relationships with current lenders.
Certified Sales and Leasing Consultant, 05/2015 to 08/2018 Blue Springs Ford – City, STATE,
Set up appointments with potential customers in order to consult on needs, showcase products and utilize persuasive communication skills to overcome objections.
Evaluated and qualified warm leads from internet connections, answered questions and established rapport to facilitate sales.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Negotiated and closed deals with minimal oversight.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Started a service to sales department that generates 50-60 sold units monthly.
Education and Training
High School Diploma: , Expected in 06/2012 to Imlay City High School - Imlay City, MI GPA:
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