general office assistant resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

I am a personable General Office Assistant with proven history of improving effectiveness of workplace communication and coordination. I am a computer-literate professional who can adapt quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude

  • Patience
  • Effective communications skills
  • Cross-cultural experience
  • Database Entry
  • Filing
  • Budgeting
  • Scheduling
  • Event Planning
  • Invoicing
  • Recordkeeping
  • Proofreading
  • Medical Records Management
  • Account Reconciliation
  • Mail Sorting
  • Appointment Setting
  • Office Supply Ordering
  • Student Safety and Supervision
  • Learner Engagement
  • Group Activity Planning
  • Lesson Planning & Support
  • Gained experience assisting and instructing students with a range of disabilities and learning differences; having successfully guided and taught children with ADHD and minor dyslexia as well as anxiety issues.
  • Developed educational games and group activities; provided multifaceted teacher/classroom support; and assisted students with classroom learning, task execution and language expansion.
  • Developed trust and rapport with children, providing assistance in engaging students in learning activities and positive behaviors to optimize their understanding of lessons.
  • Aided students in reaching cognitive and development milestones, ranging from language acquisition to social skills progress. One of the most rewarding aspects of teaching is seeing the success in the children reaching for new goals and then getting to celebrating with them as they reach these goals.
  • Cross-cultural and international teaching experience; assisting in a international school classroom and Teaching English as a Second language to a very diverse group of students has given me a unique outlook on teaching. It has allowed for growth in knowledge in how to effectively navigate through cultural and educational differences to find a successful solution to educational challenges.
  • Basic knowledge of accounting procedures and business management.
  • Bookkeeping skills and working knowledge of writing project reports.
  • IEP familiarity
  • Crisis management
  • First aid and CPR certified
08/2020 to Current
General Office Assistant Cerus Corporation Concord, CA,
  • Offered students personalized educational, behavioral and emotional support.
  • Assisted children at stations during small-group learning periods.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Communicated and collaborated well with educators from various grade levels.
  • Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Supported students in developing strategies for individual and group learning.
  • Applied positive reinforcement to redirect negative behaviors.
  • Managed daily attendance and reported absences and tardies to for parental notification.
  • Organized and distributed homework, textbooks, classroom supplies and other learning materials.
  • Documented information of medical concerns and actions in student charts and communicated status updates to parents and school nurse.
  • Coordinated with families, school personnel and healthcare professionals on behalf of students to advocate for healthcare needs and provide medical information to appropriate parties.
  • Cleaned and organized materials and supplies.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Operated mail processing equipment and manually sorted mail.
  • Kept office records organized and supplies well-stocked for optimal team performance.
09/2019 to Current
Paraprofessional Educator Gilchrist Elementary City, STATE,
  • Assessed student assignments to check quality and completeness before submission for grading.3
  • Assisted and mentored students in groups of up to 3 by reviewing lesson teachings and reinforcing teachers directions
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Performed special tasks to help students with special needs learn and grow.
  • Adhered to predetermined behavior and academic plans and collaborated on adjustments.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Provided support during classes, group lessons and classroom activities.
10/2018 to 07/2020
Customer Service Cashier/Vault Teller Dillard's City, STATE,
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise.
  • Opened and closed the store vault balanced and properly recorded for auditors, as well as floor registers balanced and recorded.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Learned other clerical positions and provided backup at key times.
  • Worked closely with management to solve problems and handle customer concerns.
  • Prepared and submitted end-of-shift report.
  • Conducted inventory counts by adding each item in stock and documenting.
  • Maintained hard copies of all electronic records, and filled accordingly.
  • Received training on medical and emergency situations.
Education and Training
Expected in to to
High School Diploma:
Marionville High School - Marionville, MO
Expected in to to
Associates in Early Childhood Education:
Southwest Baptist University - ,

Bolivar, Mo. Associates in Early Childhood Education.

Expected in to to
BA: Business Administration
Liberty University - Lynchburg, Va.

Currently as Senior, taking classes as I have time and means.

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Resume Overview

School Attended

  • Marionville High School
  • Southwest Baptist University
  • Liberty University

Job Titles Held:

  • General Office Assistant
  • Paraprofessional Educator
  • Customer Service Cashier/Vault Teller


  • High School Diploma
  • Associates in Early Childhood Education
  • BA

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