Dedicated, accomplished and energetic manager/assistant manager with a solid history of Business Management. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Creative Designer with strong background in alterations, garment fittings, fabric pattern design and fashion design. Detail-oriented and dedicated to surpassing customer expectations. Well-rounded Fashion Designer familiar with the complete product creation life cycle, from initial concept to retail
03/2015 to 11/2015
General ManagerSmoothie On the Go － Houston, TX
Managed team of 7 of professionals.
Built financial model for new business unit.
Initiated program that standardized employee training and led to increase in customer satisfaction by 23%.
Increased profits by developing, initiating, and managing Marketing program.
Professionally trained with QuickBook 2015, WhenIWork, WaveAccounting, BambooHR, and GenBook.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
Increased conversion rates by 58% through various contests and promotions.
Planned and negotiated media buys, including TV, radio, print and digital.
Managed the complete redesign and launch of the company's website in 2 months.
Created an official company page on Facebook to facilitate interaction with customers.
Designed and created marketing collateral for sales meetings, trade shows and company executives.
Reviewed new customer orders and requests and manually entered data into a centralized database.
Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Negotiated contracts with outside providers to minimize costs to the company and customers.
Oversaw scheduling for the day-to-day activities, events of 11 transportation employees.
Created executive analysis reports highlighting business issues, potential risks and profit opportunities.
Negotiated and reviewed business contracts and financial models with profitability and financial success in mind.
Led Designer/Creative Manager's AssistantFirstline Manafacture － Houston, TX
Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
Hire, train, evaluate, or discharge staff or resolve personnel grievances.
Prepare and maintain production reports or personnel records.
Negotiate materials prices with suppliers.
Review plans with over-sea managers and confer with research or support staff to develop new products or processes.
02/2011 to 06/2012
DesignerAsscociate Abercrombie and Fitch － Houston, TX
Prepare rough drafts and scale working drawings of sets, including floor plans, scenery, and properties to be constructed.
Confer with sales and management executives or with clients in order to discuss design ideas.
Attend fashion shows and review garment magazines and manuals in order to gather information about fashion trends and consumer preferences.
Identify target markets for designs, looking at factors such as age, gender, and socioeconomic status.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Help customers try on or fit merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Bachelor of Arts: Fashion Design/Fashion MerchandisingArt Institute of Houston － Houston, TXGPA: GPA: 8Fashion Design/Fashion Merchandising President of Calligraphy Club, member of Chess club, member of Fashion Club. Seminar on Retail Advertising. Fashion and Textiles course GPA: 8
Bachelor of Business: Business Management Fine ArtHouston Baptist University － Houston, TXBusiness Management Fine Art Member of HBU Fine Art Club, HBU Business Program- Future entrepreneurs, HBU Accounting club, Coursework in Business Administration and Finance, Sigma Phi Lambda sorority. Study abroad in Vietnam, China.