general manager resume example with 8+ years of experience
Insightful manager with 2 years of experience directing daily activities to lead operations. Proven track record of developing targeted business operations plans and implementing improvements. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
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- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Facilitated monthly workshops to share best practices to optimize productivity.
- Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Developed and implemented new sales strategies to update product lines.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Tracked monthly sales to generate reports for business development planning.
- Streamlined new market entry processes by developing and implementing forecast order system.
- Educated customers on product features and technical details to highlight benefits.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Identified and capitalized on key business growth opportunities.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Created and implemented store displays, promoting sales and growth.
- Developed key customer relationships to increase sales.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Prepared pricing and instruction labels for placement on prescriptions.
- Leadership Development Program
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Resume Overview
School Attended
- Cheragh Medical University
- Ghafor Nadim High School
Job Titles Held:
- General Manager
- Sales Manager
- Salesman
- Pharmacy Technician
Degrees
- 4th Year of Medical School
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy