Hard working manager proficient in problem solving complex auto repair and customer service issues. Successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice. While consistently delivering quality service.
Sales and Marketing
Communicated with customers regarding vehicle issues and potential repairs.Examined vehicles to determine the extent of damage or malfunctions.Maintained a 95% customer service satisfaction rating.Organized work records and filed reports.Contributed to repeat and referral business by using strong customer service and problem solving skills.Ordered accurate amounts of parts and supplies to maintain necessary inventory.Reviewed the work of 4 auto technicians. Maintain safe and professional work environment.Maintain professional working relationship with vendors.
diagnose drivability and electrical problems, serviced air conditioning, heating, engine-cooling ,brakes, fuel systems ,steering and suspension, and electrical systems.Examined vehicles to determine the extent of damage or malfunctions.
Managed store 4242
Service manager Antoine St store Houston Tx
Automotive Technician Memorial Dr store Houston Tx
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