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General Manager Resume Example

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GENERAL MANAGER
Summary

Business-conscious General Manager bringing over 40 years of experience in the Manufacturing and Warehouse/Distribution industries. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Skills
  • Performance improvements
  • Policy/program development
  • Supervision and training
  • Sales team development
  • Cross-functional team management
  • Safety assurance
  • Project management
  • Skilled negotiator
  • Data review
  • Product costing
  • Customer retention
  • Calm under pressure
  • Purchasing and planning
  • Customer experiences
  • Schedule management
  • Process automation
  • Recruiting and hiring
  • Vendor relationships
Experience
Thiel Tool & Engineering Company Inc. | St Louis, MOGeneral Manager11/2008 - 07/2020
  • Managed and improved requirements, gap analysis, training and development and new program rollout resulting in turning the company from Red to Black within one year. Met, and maintained existing customer's requirements as well as implementing a 100% increase with a new Automotive customer, in a very sporadic and volatile market and met deadlines and assembly line start ups.
  • Directed safety operations and maintained clean work environment to adhere to EPA and OSHA requirements.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Liaised with cross-functional teams to develop product positioning strategies.
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events, and business development.
  • Implemented effective customer service surveys to encourage feedback.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Participated in organizational transformation and implementation activities to monitor corporate restructures.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
Lmc Industries Inc. | Arnold, MOPlant Manager08/2005 - 11/2008
  • Improved workflow processes to maximize efficiency and enhance operations.
  • Planned, directed and coordinated operations of all major departments, including production, machinery and processing within company policies and procedures.
  • Developed strategic programs and devised key plans that affected the direction of the business.
  • Consolidated various shifts to streamline operations.
  • Adjusted and improved processes to maximize efficiency.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Exceeded customer expectations and achieved KPIs by focusing on optimization of daily functions.
  • Managed manufacturing operations for Automotive components, Agricultural, and Appliance production, primarily Metal Stamping, Injection Molding and Assembly operations.
  • Directed daily operations at 250,000 sq. ft. manufacturing plant.
Thiel Tool & Engineering Company Inc. | St Louis, MOOperations Manager08/1988 - 08/2005
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Managed 100+ departmental associates to provide optimal productivity for multi-departmental coordination.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Led cross-functional communication initiatives to meet account order timelines.
Education and Training
St Louis Community CollegeSome College (No Degree)
  • Recipient of 30+ Professional Training Certificates in Management and Business Practices
  • Long time Member of SME, NTMA, PMA. explanation of acronyms upon request.
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Resume Overview

Companies Worked For:

  • Thiel Tool & Engineering Company Inc.
  • Lmc Industries Inc.

School Attended

  • St Louis Community College

Job Titles Held:

  • General Manager
  • Plant Manager
  • Operations Manager

Degrees

  • Some College (No Degree)

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