Organized and professional. Committed to delivering high quality results with little supervision. A General Manager for 8 years specializing in administrative support to a lake side vacation resort and associated businesses. Dedicated, self motivated, excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Energetic Self Employed sub contractor with 32 years experience in high-level executive support roles focused in Environmental Care and Land Use Management in the Urban or National Forest. Seeking a role of responsibility and authority.
Coordinated all department functions for a family owned Ozark Lake Resort and a team of 6 employees. Planned and executed all aspects of remodeling, repairs and maintenance of the 3.5 acre resort and its grounds, pool and dock. Increased office organization by developing more efficient filing system and customer database protocols. Increased bookings and overall net revenues through specialized marketing techniques.
Worked many decades in the Urban and National Forest management fields of arboriculture and forestry fuels management, and innovated new methods of providing professional tree services over a wide variety of applications from residential individual trees to the timber harvest and reforestation of thousands of acres. Received merit raises from my contractors for strong attention to detail, exemplary customer service and team-player attitude that led to on time and on budget project completions.
General Manager of Operations. Planned and executed all aspects of resort management including advertisement and marketing, grounds, and housekeeping, office management and accounting.Planned travel arrangements for over 400 guests annually. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences for grounds and housekeeping. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.
All phases of professional tree care including residential services, commercial and city properties.
Self Employed Contractor / Climber for Hire in Florida during the hurricane seasons of 2001 and '05. Worked disaster relief as a volunteer for Katrina in Sept 05, and Rita later that year. Worked for many contractors, churches and individuals on a per job basis. Moved to Arkansas to start a small tree service and retire in Bull Shoals, May 05.
Urban Forestry Technician / Urban Tree Climber and Sawyer performing tree surgery for commercial and residential properties. Maintained hundreds of commercial properties in San Francisco and Los Angeles from 1988 - 2001. Became well known and well paid for our commercial property management, including indoor atrium and high volume foot or auto traffic control policies that insured public safety and successful completion of any task from small shopping centers to major business parks covering thousands of acres and tens of thousands of trees. Planned and executed all managerial tasks from training and employing a dozen men and women, to administration and office management to site visits, inventory, then preparing evaluations and recommendations for work and then attach the proposal. Managed the phones and schedule, including meeting customers and responding to requests for information bids personally. Handled all media and public relations opportunities. Made copies, sent fax. Created weekly and monthly payroll reports. Managed the day-to-day calendar for the company's crews. Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Properly routed agreements, contracts and invoices through the signature process and handled all incoming and outgoing correspondence.
Started my career in forestry at 18 years old on the Oregon Coast. Planted trees fast enough and never missed a days work. My reliability got me a chance to become professional sawyer. I was eventually the top paid man on the 40 man crew. Learned the basics of timber harvest, logging and reforestation. Became a firefighter and served for four seasons as a Georgia Pacific smokejumper out of Toledo, Oregon.
Night Auditor for the Inn at Otter Crest. Balanced Restaurant, Bar and Lodging receipts daily, as well as managed the front desk.
Studied Silviculture, Arboriculture and Basic Accounting and Coursework in Human Resource Management and Business Administration Emphasis in reforestation, fire management and timber harvest. Left school early to get on the job training in Oregon.
Average student. Attended Business Writing seminar, learned and excelled at typing and basic accounting. Excelled in sports, track and field and music.
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