General Manager with experience supervising and evaluating over 50 direct report employees
Bachelors Degree with dual majors in Financial Economics and Marketing Management
Ability to manage and coordinate facilities, people and inventory in a 700,000 SF warehouse environment
Experience with ROI analysis, development of revenue & expense budgets, and strategic product pricing
Skilled at locating, securing, and training warehousing, sales, and distribution personnel
Extensive background in order fulfillment, contract packaging, display making and product manufacturing
10+ years experience in new customer business development, both domestic and international
Experience with receiving, shipping, inventory management and transportation of products
Expert proficiency in PowerPoint, Excel, Word, Access, AutoCAD, and many company-specific software packages
Successful and focused team leader with solid written and verbal communication skills
Leader in website design, brand management, advertising layout, and creation of product literature
Proven success in communicating, attracting and securing new customer business
Effective Supervision of People, Dun & Bradstreet
Lean Manufacturing Techniques and Practices, Miracle Manufacturing, Monett, MO
Finding New Markets with Effective Brand Management, AMA, New York, NY
International Trade, Graydon International Training, Miami, FL
Change, and Highly Effective Individuals, Gordon Graham
Member: eMarketing Association Network.com, Westerly, RI.
General Manager, 09/2004 － 12/2016United Warehouse Company Miracle Outdoor Recreation － Tulsa Monett, OK MO
General Manager, 09/2004 － CurrentUnited Warehouse Company － Tulsa, OK
As General Manager in this fast paced 700,000 square foot warehousing and logistics operation, my responsibilities
touched on all aspects of warehouse management, staffing, budgeting, scheduling, and coordination of equipment and
Daily duties included front line interaction with employees, supervisors, customers, auditors, maintenance
staff, and many third party vendors and service providers.
Financial duties included responsibility for budgeting,
income and financial statements, monthly and quarterly cost and revenue reporting, and overall site profitability.
Additional responsibilities included supervision and evaluation of warehouse personnel, traffic and transportation
departments, customer service and maintenance departments, and the contract packaging department.
Travel was an occasional requirement of this position, from meeting with potential customers to visiting other
company branch locations.
Interaction with local trade groups and industry associations was also necessary, along with
constantly attending industry seminars and ongoing educational webinars and trade shows.
During my tenure in this
position, we also created hundreds of sales quotations, customer presentations, and newsworthy articles that were
published in many industry trade publications.
Sales and profits doubled in my twelve years as General Manager at this company, so I am confident and excited to
embark on a new journey as my family relocates to Florida in 2017.
International Sales and Marketing Manager, 11/1996 － 06/2003Miracle Outdoor Recreation － Monett, MO
Traveled extensively in this Fortune 200 manufacturing company to visit and train over 140 domestic and international
sales representatives, participate in industry trade shows, and give PowerPoint presentations to customers all over the
Accomplishments include setting up over 20 new distributors in Europe, South America, and Asia.
responsibilities included training and motivating company distributors in seminars designed to help them confidently
answer customer questions, differentiate our product from competitors, and present a positive company image when
dealing directly with potential buyers.
Duties included the creation of all training, marketing and product literature,
organization of distributor training sessions, meeting with potential customers and attending local trade shows and
product installation events.
Accomplishments include securing million dollar projects in Hong Kong, London, Malaysia, Singapore, Scotland,
Wales, Chile, and Sweden.
Created product brochures in several languages, redesigned company catalog and website
and launched several new products in domestic and international markets.
Worked closely with other departments to
ensure correct order entry, timely delivery, and follow up to ensure customer satisfaction after the sale.
Missouri Southern State University － Joplin, MOBachelor of Science Degree
Dual Majors in Marketing Management and Financial Economics
Business and Personal references and proof of all credentials can be provided upon request