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General Manager Resume Example

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GENERAL MANAGER
Professional Summary
Thirty years of executive law enforcement and security management experience. Emergency management, safety and security leadership, successful grant writing experience, and  emergency communications management. Driven administrator and strategic planner possessing a solid understanding of Law Enforcement Policies and Procedures. Extensive experience and skilled at working across multiple agencies. Extensive contract experience.
Core Qualifications
  • Law Enforcement Executive
  • Leadership/Communication Skills
  • Successful Grant Writing
  • Budgeting Expertise
  • Healthcare Security and Safety Management
  • Investigations Expert


  • Employee Relations
  • Account Management
  • P&L
  • Management Administrative Skills
  • Public Policy Background
  • Contract Negotiations
  • Inter-Governmental and Legislative Relations

 
Experience
July 2013
to
Current
General Manager
  • Per Mar Security Services South Bend Branch- budgeting, P&L, human resources, client relations and business growth, contracts.
  • Over the past two years grew the business from 5800 hours of security per week to over 8400 hours of security service per week.
  • Revenue increased by 30% and profit increased by 59%.
  • Documented business requirements, functional specifications and training procedures.
  • Ensured the availability of professional talent needed to meet business objectives.
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  • 30 years of industry experience.
April 1985
to
March 2012
Riverside County Sheriff's Department Captain/Chief of Police
  • 73520 Gerald Ford Dr Served 27-year career with the Riverside County Sheriff's Department.
  • Served as Commander of the Department's Palm Desert Station.
  • Participated in the complete revitalization and overhaul of Law Enforcement in general - Riverside County Sheriff's Department specifically - From a rural department to the modern metropolitan agency it is today, serving over two million residents.
  • Part of the management team that proved that a law enforcement agency could be managed like a well-tuned corporate machine with four thousand employees and an annual budget of over 550 million dollars.
  • A successful record for managing complex organizations, supervising thousands of people through hundreds of line-management personnel, responsible for millions of dollars in assets.
  • Specific duties and achievements include: Management: Oversaw the development, design and construction of the Department's thirty-five million dollar Palm Desert Station facility, while serving as commander of that station.
  • Managed three multimillion dollar contracts for police services for the cities of Rancho Mirage, Palm Desert and Indian Wells serving as Chief of Police for each city.
  • During this same time period managed a large unincorporated area covering approximately 1500 square miles and served a population of over 200,000 residents.
  • Operations & Logistics: As Commander was responsible for developing and managing a $40,000,000 budget.
  • Responsible for managing all personnel under my command as well as three additional task forces, controlling the procurement of durable and expendable items under the budget.
  • A recognized expert in planning and executing complex operations with accuracy and success, including the scheduling, coordinating and movement of hundreds of personnel from both my Department as well as other agencies and the timely transfer of millions of dollars worth of equipment to support and maintain emergency operations.
  • Worked with federal agencies coordinating several international events including the protection and security of five U.S. Presidents as well as several foreign leaders.
  • Training & Development: Investigations: Developed, wrote and administered daily briefing training for the 800 personnel assigned to the Corrections Division as well as managed all annual training and certification training.
  • Wrote dozens of policies and procedures for corrections, patrol and investigations.
  • Taught, as an adjunct professor, at Santa Barbara Business College helped open their Palm Desert Campus and instructed Criminal Justice courses.
  • Served as a Sheriff's Detective in the Departments Special Investigations Bureau, As a Detective Sergeant supervising the 16 detectives within the Palm Desert Station, and served as a Detective Lieutenant managing the Palm Desert Sheriff's Stations Detective Bureau and all investigative special teams.
  •  Commanded the Riverside County Sheriff Department's Central Homicide Bureau where I successfully wrote and received a $500,000 OJP to investigate cold homicide cases.
  • The homicide Bureau was comprised of 25 Homicide Detectives, five Homicide Detective Sergeants and the Sheriff Department's Crime Analysis Unit.
  • Conducted numerous internal investigations involving complaints from the public, departmental policy/procedural violations as well as criminal violations.
May 1981
to
April 1985
U.S. Air Force
  • Honorable Discharge.
 
Education
2003
California Coast University Santa Ana, California Bachelor of Science: Business Management Business Management
Effective Management, Dana Point, Ca*Management, Leadership, and Administrative Procedures, 2001Advanced Management Level Course: P.O.S.T. - Santa Rosa, Ca
Professional Affiliations
Past Co-Chair Coachella Valley Chiefs of Police Association
Past Member California Inland Empire Joint Terrorism Task Force
Chairman Coachella Valley Violent Crime and Gang Task Force Vice
Chair Coachella Valley Narcotics Task Force
Member California Prison Gang Task Force
California Homicide Investigators Association
California Sexual Assault Investigators Association
Skills
Administrative, Budgeting, Business Management, Case Management, Strong Interpersonal Skills, Conflict Resolution, Contracts, Criminal Justice, Client Relations, Human Resources Management, Law Enforcement, Leadership, Law, Operations Management, Organizational,  Police, Policies, Procurement,  Scheduling, Strategic Plans, Supervising.
Commendations
Department Unit Citation Award for Investigative Excellence
 
January 2008, Department Award for investigative excellence while commanding the County's Central Homicide Unit.
 
May 2009, commendation from the Department of Homeland Security for collaborative work at the El Centro, California Border Division.
 
July 2009,commendation for assistance to the 426th U.S.Army Airborne Division while operating in Afghanistan.
 
Jan 2012, commendation from the U.S Secret Service for work with their Investigative Services
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Resume Overview

Companies Worked For:

  • Riverside County Sheriff's Department
  • U.S. Air Force

School Attended

  • California Coast University

Job Titles Held:

  • General Manager
  • Captain/Chief of Police

Degrees

  • Bachelor of Science : Business Management
    Effective Management, Dana Point, Ca*Management, Leadership, and Administrative Procedures, 2001Advanced Management Level Course: P.O.S.T. - Santa Rosa, Ca

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