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General Manager Resume Example

Resume Score: 80%

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GENERAL MANAGER
Skills
  • Recruitment
  • Team Leadership
  • Conflict Resolution
  • Verbal and written communication
  • Efficient multi-tasker
  • Deadline-oriented
  • Business Development
  • Effective leader
  • Coaching and mentoring
  • Project Management
  • Client Account Management
  • Training and Development
  • Performance improvement
  • Budget development
  • Consistently meet goals
  • Staff training/development
  • Relationship building
  • Employee scheduling
  • Operations management
  • Exceptional interpersonal communication
Professional Summary

Detail-oriented professional with 17+ years of experience and proven knowledge of business development, cross-functional team building & leadership, and customer driven management. Aiming to leverage my skills to successfully fill the role of leadership at your company. I am a highly suitable candidate for any work establishment or business setting. My strenghts, desire, passion, dedication, and determination to succeed, transformed me from a novice into an experienced veteran senior leader. I thoroughly enjoyed my time working with fellow colleagues and customers who came to know me as a truly valuable asset to absolutely any team. I am honest, dependable, and incredibly hard-working. Beyond that, I am an impressive communicator which makes me very personable in any business setting. For this reason, fellow associates and customers gravitate towards me and truly enjoy my presence during operational working hours. I am a perceptive, sharp, and quick individual with a high aptitude for absorbing knowledge, improvising, team building, and customer service excellence. My advanced skills and passion for different key areas of specialty make me an ideal fit for any business organization. Along with my undeniable talent, I am a leader and true team player that always manages to foster positive discussions and bring the best out of others. I am not afraid to take risks, which leads me to believe there will be no limit to the high quality work and results I will deliver to any customer or company I work for. My customers and fellow peers have complete faith in my workmanship and the promises I guarantee to make a reality. I will always go above and beyond to ensure you piece of mind that you're in the hands of a professional who will gain your trust through outstanding work ethics that will always deliver complete satisfaction and results in any business setting I am affiliated with.

Work History
General Manager, 04/2015 to 07/2020
Company Name - City, State
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Enhanced operational efficiency and productivity by managing budgets, accounts.
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through continual communication.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Improved productivity while reducing staffing and operational costs.
  • Held weekly meetings with to identify techniques to overcome sales obstacles.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Trained, coached and mentored staff to support smooth adoption of new policies and procedures.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.
  • Exceeded regional annual sales target by 12%.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maximized efficiency by coaching and mentoring employees on principles, industry practices, company procedures.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Assistant Store Manager, 11/2009 to 03/2015
Company Name - City, State
Assistant Store Manager, 02/2004 to 10/2009
Company Name - City, State
Education
3.6 GPA: : Business Administration And Management, 06/1999President William Mckinley High School - City, State
Associate of Arts And Sciences 3.2 GPA: : Business Management, 06/2002University of Hawaii At Manoa - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • President William Mckinley High School
  • University of Hawaii At Manoa

Job Titles Held:

  • General Manager
  • Assistant Store Manager

Degrees

  • 3.6 GPA : : Business Administration And Management , 06/1999
    Associate of Arts And Sciences 3.2 GPA : : Business Management , 06/2002

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