Customer-centric, team-oriented Food Service General Manager. Educational background includes business operations, accounting and marketing. Aspires to manage a successful food service / restaurant operation.
Efficiently operated two high volume on site cafeterias with a combined staff of 11 people taking care of a captive customer base that exceeded 1300 customers. Played a key role in expanding sales at my first GM assignment, thereby increasing overall sales by 40% from the previous years. Also received Awards for maintaining an accident free workplace for over 8 years.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Scheduled and directed staff in daily work assignments to maximize productivity.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Delivered exceptional account service to strengthen customer loyalty.Estimated and quoted prices, credit and contract terms, warranties and delivery dates.Negotiated details of contracts and payments and prepared sales contracts and order forms.
Successfully completed the T.A.P. Food Safety Series course and currently Certified in the State of Minnesota.
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