Responsive and organized Account Manager adept at managing intense demands of multiple existing and new customer accounts.
Established and maintained numerous accounts during multiple years of service through successful client development.
Managed over 20 employees which included sales representatives, warehouse personnel, and clerical staff. Provided training for a total of 5 store locations for all employees. Conducted all buying and product line development for each furniture line category. I was involved in all areas of advertising/marketing for the company through television, radio and newspaper.
Completed the manager trainee program and became a manager within 3 months. I worked in various locations throughout the South Eastern United States. Managed up to as many 60 employees at one time depending on the store location. Provided training, employee development, and sales goals for all employees. Performed all marketing, accounting, and personnel responsibilities.
Served as manager of 15 sales personnel for four automobile franchises (Chevrolet, NIssan, Toyota, Mercedes). Conducted all research to handle advertising with radio, television, and newspaper. Provided all training and staff development to the sales staff. Structured all purchases to meet customer needs and maximize profit.
Negotiated details of contracts and payments and prepared sales contracts and order forms. Managed a portfolio of 35 accounts, which generated $360,000 in revenue per year. Provided customer service by scheduling all appointments to maintain customer loyalty and manage their accounts.
Answer customers' questions about products prices, availability, uses and credit terms. Establish client lists by prospecting techniques through publishing, cold calling, and customer referral.
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