Effectively plans all aspects of food preparation, including purchasing, receiving and storing of food items.
Maintained all food safety and organizational protocols and made sure that all staff adheres to high personal hygiene standards. (Servsafe Certified)
Promoted dynamic, positive and memorable guest experiences. Created culture where good guest service is expected and rewarded.
Creates effective employee and manager work schedules to complete job responsibilities and company goals.
Consistently meets deadlines for budget request, P&L review, and payroll review.
Established an increase of sales through food presentation, merchandising and making sure food was displayed in a appealing manner with the required garnishes.
Forecasting is consistently accurate and is incorporated into the business plans.
Maximized employee morale and corrected performance issues according to established standards.
Planned and executed safety classes for kitchen equipment (buffalo chopper, band saw, slicer, mixer) for all employees that use the appropriate piece of equipment.
Provided onsite training to managers and employees of selected training units
Trained all new managers that were hired in a ten week training program.
Successfully led key training projects which resulted in a set of 10 training modules that are used to further the education of all managers in the company
Assisted daily business, financial, customer service and marketing operations, purchasing objectives, equipment preventative maintenance and cost controls.
Reconcile P&L on monthly basis representing 3.1 million in annual revenues.
Supervise and develop a management and support staff of 45.
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