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General Manager Resume Example

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GENERAL MANAGER
Professional Summary

Accomplished and creative General Manager possessing multifaceted experience and proven ability to re-energize and restructure teams, develop strategic initiatives and train emerging talents. Results-oriented, decisive leader, adept at forging lucrative relationships with key partners, employees and clients. Winner of the Verizon Credo award and multiple Winners circle awards. Recent Masters degree graduate in Organizational Leadership from Ashford University.

Skills
Work History
General Manager, 03/2014 to Current
Verizon Wireless – New York, NY
  • Demonstrate ability to lead and build trust by developing a heightened sense of belonging and by increasing awareness of one's behaviors, Also by Not exercising "one size fits all" approach to managing and developing.
  • Provide effective and clear communication to influence behaviors.
  • Foster a safe haven for individualized coaching and development.
  • Guide my team to excel in relationship building and conversational selling. All while keeping our customer experience at the center of our focus.
  • Create and implement development plans by identifying behavioral opportunities.
  • Attend to each work experience moment-by-moment. Celebrate wins and cherish and learn from losses.
  • Maintain practical and adaptive vision for change.
Regional Sales Manager, 01/2011 to 12/2013
FXCM Middle East & North Africa – Dubai, UAE
  • Spear headed the Sales department at Forex Capital Markets 3 locations, Dubai-UAE,Beirut-Lebanon and Irbil-Iraq
  • Represented FXCM MENA in regional expeditions.
  • Managed 15 sales specialists and generated over $10 million sales annually.
  • Designed highly effective and hands on training programs for new hires and for experienced sales consultants.
  • Successful virtual management due to a defined set of actions such as, Establishing multiple communication tools, scheduling regular meetings, Choosing video conference calls over phone calls and all in all creating a professional work environment.
Senior Sales Associate, 04/2008 to 01/2011
Fxcm Us – Plano, TX
  • Established and maintained a client base of individual FX traders and medium to large sized asset management companies mainly covering the Middle East and North African Region (i.e.: Lebanon, Jordan, Saudi Arabia, United Arab Emirates).
  • Utilized the firm's strategic advantages and platforms to increase organizational net profit.
  • Offered multiple Forex trading solutions, platforms and services to self-trading investors (i.e.: Metatrader4, Trading Station 2, Mirror Trading Platform)
Assistant Manager, 01/2006 to 03/2008
AT&T Inc. – Dallas, TX
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Coached team on effective upselling and cross-selling methods.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Education
Master of Arts: Organizational Leadership, 05/2020
Ashford University - San Diego, CA
Bachelor of Arts: Business Administration And Management, 07/2003
Notre Dame University - Beirut-Lebanon
  • www.linkedin.com/in/EddyKahale
Work History
General Manager, 03/2014 to Current
Verizon Wireless – New York, NY
  • Demonstrate ability to lead and build trust by developing a heightened sense of belonging and by increasing awareness of one's behaviors, Also by Not exercising "one size fits all" approach to managing and developing.
  • Provide effective and clear communication to influence behaviors.
  • Foster a safe haven for individualized coaching and development.
  • Guide my team to excel in relationship building and conversational selling. All while keeping our customer experience at the center of our focus.
  • Create and implement development plans by identifying behavioral opportunities.
  • Attend to each work experience moment-by-moment. Celebrate wins and cherish and learn from losses.
  • Maintain practical and adaptive vision for change.
Regional Sales Manager, 01/2011 to 12/2013
FXCM Middle East & North Africa – Dubai, UAE
  • Spear headed the Sales department at Forex Capital Markets 3 locations, Dubai-UAE,Beirut-Lebanon and Irbil-Iraq
  • Represented FXCM MENA in regional expeditions.
  • Managed 15 sales specialists and generated over $10 million sales annually.
  • Designed highly effective and hands on training programs for new hires and for experienced sales consultants.
  • Successful virtual management due to a defined set of actions such as, Establishing multiple communication tools, scheduling regular meetings, Choosing video conference calls over phone calls and all in all creating a professional work environment.
Senior Sales Associate, 04/2008 to 01/2011
Fxcm Us – Plano, TX
  • Established and maintained a client base of individual FX traders and medium to large sized asset management companies mainly covering the Middle East and North African Region (i.e.: Lebanon, Jordan, Saudi Arabia, United Arab Emirates).
  • Utilized the firm's strategic advantages and platforms to increase organizational net profit.
  • Offered multiple Forex trading solutions, platforms and services to self-trading investors (i.e.: Metatrader4, Trading Station 2, Mirror Trading Platform)
Assistant Manager, 01/2006 to 03/2008
AT&T Inc. – Dallas, TX
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Coached team on effective upselling and cross-selling methods.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
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Resume Overview

Companies Worked For:

  • Verizon Wireless
  • FXCM Middle East & North Africa
  • Fxcm Us
  • AT&T Inc.

School Attended

  • Ashford University
  • Notre Dame University

Job Titles Held:

  • General Manager
  • Regional Sales Manager
  • Senior Sales Associate
  • Assistant Manager

Degrees

  • Master of Arts: Organizational Leadership , 05/2020
    Bachelor of Arts : Business Administration And Management , 07/2003

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