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General Manager Resume Example

Resume Score: 100%

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GENERAL MANAGER
Summary
 Experience Restaurant manager working in a  fast- paced environment demanding strong organization skills. Proven ability to manage projects through planning, implementation and completion. Motivated by challenging  situations to maintain the highest quality of service. Experienced Restaurant Manager who oversaw a high-volume of Sales per year.
Skills
  • Risk management
  • P&L management
  • Team building
  • Decisive leader
  • Exceptional time management skills
  • Accurate cash handling
  • Team-oriented
  • Cost reduction
  • Safety/Sanitation/Quality control
  • Vendor/ Inventory/Management
  • Performance tracking and evaluation
  • Front & Back of Operation
Education and Training
High School Diploma
2013
Computer OperationEast Los Angeles Occupational Center - Los Angeles, Ca, Los Angeles
Languages
Fluent in both English and Spanish
Experience
11/2017 to 02/2018
General ManagerBP Gas Station - Lees Summit, Mo

Manage overall daily store operations to ensure company standards. Resolve customer complaints in a timely, professional manner. Ordering with par level adjustments for business. Reviewed and approved billing invoices and expense reports. Manage house accounts for gas fueling transactions. Work with vendor to maximize store profit and sales of products in store.

04/2016 to 08/2017
Assistant ManagerCorner Bakery Cafe - Lakewood, CA
  • Managing overall daily store operations in restaurant. overseeing customer service, cash handling, and employee performance. Resolving customer complaints in a timely, professional manner. Processing catering orders thru phone, email and fax. Conducting inventory and par level to ensure food cost management. Conduct food safety assessment for safe food practices.
  • Increase sales in 2016 for bake sale of seasonal cakes.
  • Increase sales for dine in Guess from 2016-2017.
  • Increase guest satisfaction survey feedback 2016-2017.

​

​

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01/2005 to 03/2016
General ManagerEl Pollo Loco - Los Angeles, CA
  • Oversee all restaurant operations to ensure compliance with company policies, regulations, and safety guidelines. Optimize profits by maintaining food, beverage and labor costs. Conduct weekly inventory audits to insure proper ordering and par counts. Consistently meet or exceed daily, weekly and monthly sales target while maintaining labor, and employee turn over low. Perform weekly employee schedule and monthly management schedule. Supervise Vendor's products, costs, and invoices. Hiring, developing, disciplined, evaluating and termination of employee.
  • Specs training manager from 2007-2009. Help train and develop new crew on their job procedures and responsibilities.
  • helped train and develop new managers  with food safety assessment program from 2011-2012.
  • Helped restaurants in our area that failed food safety inspections pass from 2012-2013.
  • General Manager of restaurants in our area that needed help with staffing, training and overall performance from 2013-2016.
Skills
Communication skills, Customer service,  Cash handling deposits, Food safety, Inventory /Management, FIFO operations, Team building,  Microsoft software, excel, word.
Activities and Honors
  • Certificate for outstanding safety performance and innovation from EL Pollo Loco Restaurant in 2009.
  • SERVSAFE Certificate for food protection manager examination, which is accredited by the american National standards institute(ANSI)-conference for food protection (CFP).
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • BP Gas Station
  • Corner Bakery Cafe
  • El Pollo Loco

School Attended

  • East Los Angeles Occupational Center

Job Titles Held:

  • General Manager
  • Assistant Manager

Degrees

  • High School Diploma
    Computer Operation

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