Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Committed to addressing customer concerns with speed, accuracy and professionalism, who consistently meets and exceeds productivity goals.
Owned family residential and commercial contracting company
Promoted fund raising
Contributed to Habit for Humanity
High achiever meeting all goals with previous call centers
Demonstrated mastery of customer service call script within specified time frames.
Improved customer ratings by exceeding company goals
Built customer loyalty by placing follow-up calls for customers who reported product issues.
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