Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Industrious professional with strong knowledge of all console systems and 5 years of experience in retail environments. Adept at managing inventory, cleaning store areas and monitoring aisles for signs of theft. Achievements include increasing sales and improving customer satisfaction scores by utilizing superior abilities in problem-solving and relationship-building. Familiar with benefits and features of both console and PC games. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • PC products expertise
  • Theft monitoring
  • Nintendo, Sony, Microsoft familiarity
  • Inventory restocking
  • First Aid/CPR
  • Critical thinking
  • Friendly, positive attitude
  • Flexible
  • Time management
  • Basic math
  • Data management
  • Excellent sense of direction
  • Customer Service
  • Perfect attendance record
  • Courteous and polite demeanor
  • Dependable and reliable
  • Retail Logistics
Experience
Game Advisor, 10/2019 to Current
Col CareAurora, IL,
  • Described game system benefits and demonstrated features.
  • Helped customers to locate desired games, consoles and accessories.
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Worked with consoles frequently in order to remain up to date on operational and game-related areas.
  • Applied pricing changes to products in order to prepare for sales.
  • Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
  • Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area.
  • Counted money in registers after final shifts and reported on daily earnings to managers.
  • Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
  • Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
Delivery Driver, 08/2018 to 07/2021
Col CareLakeland, FL,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Processed payments by accepting cash, checks and credit card payments.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed deliveries throughout greater Kirkwood area.
  • Educated new employees at orientation meetings.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Followed company and legal requirements for deliveries, money handling and transportation.
Delivery Driver, 08/2016 to 08/2018
Dominos Pizza Inc.City, STATE,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Processed payments by accepting cash, checks and credit card payments.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Educated new employees at orientation meetings.
  • Delivered items to customers and presented invoices for payments.
Education and Training
High School Diploma: , Expected in 05/2013
Kirksville Senior High - Kirksville, MO,
GPA:
: Theatre Arts, Expected in
Lincoln Land Community College - Springfield, IL
GPA:

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Resume Overview

School Attended

  • Kirksville Senior High
  • Lincoln Land Community College

Job Titles Held:

  • Game Advisor
  • Delivery Driver
  • Delivery Driver

Degrees

  • High School Diploma
  • Some College (No Degree)

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