Compassionate Funeral Director and Embalmer dedicated to helping families celebrate the lives of their loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and funeral arranging. Seasoned Funeral Director and Embalmer offering 20 years in private funeral homes.
Licensed Funeral Director/ Embalmer.
Life insurance knowledge
Outstanding Communication skills
Conflict resolution skills
Exceptional leadership skills
J.D. Power Customer Satisfaction Award
2012 Dignity Honors Circle of Excellence Member
1998 Commendation For Excellence Award
Remove deceased from place of death and transport
to funeral home.
Complete legal documentation and sign death certificate
Consult with families of deceased in a tactful,
compassionate, and professional manner.
Respect each family's heritage,religious, and personal
Offer counseling and comfort to the bereaved.
Respectfully address client's questions, especially related
to services and pricing.
Arrange for clergy to perform service
Prepare deceased by embalming, restorative, cosmetics, dressing, and casketing.
Lead funeral services, burials, and cremations.
Conduct pre-need consultations on available funeral plans.
Train funeral directors and embalmers.
Arranged funerals and cremations consistent with heritage and religious beliefs. Consulted families tactfully and compassionately. Directed funeral and graveside services. Implemented pre-need arrangement program, guaranteeing specific prices and secured clients' trust. Prepared death certificates and drafted obituaries.
Excellent customer service Staff scheduling
Store operations Store opening/closing
Recruiting/training new staff Determine staff promotions/terminations
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