LiveCareer-Resume

fundraiser coordinator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer Service professional experienced with managing complex projects utilizing a clear and helpful communications. A customer service professional dedicated to empathetic and positive attitude toward customers offering them current and up-dated information with consultative method. A customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. Ability to apply common sense in carrying out instructions, and designated goals of the organization has allowed to work with the Grand Jury of San Bernardino County. Open communication with C-level management team concerning all proposals, documents, compiled data, analyze, process, report, and interpretation of various data, while adhering to compliance narratives. A team player with an outgoing, positive demeanor and proven skills in establishing a strong rapport with clients. Conscientious problem solver, creatively, patiently using tact and diplomacy to achieve win-win outcomes for all. Effective in handling direct customer inquiries, implementing customer service policies and executing compatible resolutions. Strategic Professional Fundraiser consistently generating over $5,000 for non-profit organizations. Expert negotiation and corporate relationship management talents. Committed to offering top-notch consultative talents to further advocacy in community sector. Enthusiastic Fundraising Coordinator with 2 years of expertise in soliciting donations by coordinating events, implementing marketing campaigns and developing proposals. Successful in fostering new relationships with potential donors while keeping previous donors engaged. Seeking dynamic position with reputable organization.

Skills
  • Consultative Sales Prospecting, Quota Sales Goals
  • Customer Relationship Management CRM Best Practices Liaison Operations Database
  • Team Management Customer Support Problem Solver
  • Customer Service Management using Life Coach Mentoring methods.
  • Critical Thinking
  • Superior Interpersonal Skills
  • Community Advocacy
  • Business Development
  • Media contacts
Experience
Fundraiser Coordinator, 04/2021 - Current
Town Square Media Tyler, TX,
  • Researched and identified potential donors.
  • Planned and implemented fundraising events.
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Raised approximately $5000 in funds during 3 weeks.
  • Attended events to develop professional network of potential donors.
  • Contacted corporate representatives, government officials or community leaders to increase awareness of organizational causes and raise funds.
Multi-Media Account Executive, 04/2012 - 03/2016
THE PRESS ENTERPRISE City, STATE,
  • Sales recruitment to business and organizations, from broad portfolio of Orange County Register businesses
  • One of top ranking, award winning sales rep achieving 100%+ of quota throughout 2013 and 9 months of 2014, 8 months 2015
  • Cold calls to constantly build sales pipeline with goal of gaining market share.
  • Represented Orange County Register at HR related industry events and job fairs
  • Display excellent time management skills and prioritization of daily routine whether in field or office.
  • Documenting calls in CRM database daily to inform management of progress
  • Inside Sales methods utilized emails and phone calls (50 per day).
Notary & Owner, 07/2009 - 09/2012
ROTARY NOTARY USA City, STATE,
  • Mobile Notary (Review and educate all disclosures involved in documents for funding loans to potential homebuyers.) for over 100 families
  • Home Loans, DNR's, Attorney Client release papers (Address all questions involved with prepared documents from attorneys or courts servicing 50 incarcerated individuals.
Customer Service manager /Loan Officer, 05/2004 - 09/2012
FIRST CHOICE MORTGAGE City, STATE,
  • To maintain and develop loyal relationships while securing and processing customers Home Loans applications
  • Employee of Month 30 times during 5 yrs of service
  • Assist client with questions and/or concerns with their mortgage loans
  • Able to work autonomously while still staying focused and organized in quota-sensitive environment
  • Explaining in detail all requirements expected from potential buyers
  • Utilize and facilitated inter-departmental communication to effectively provide customer support
  • Sharing and training staff on customer service procedures and company services was focused task for me.
Education and Training
Associate of Arts: Business, Expected in 03/1971
-
Cuyahoga Community College - Cleveland Heights, OH,
GPA:
Status -
Accomplishments
  • Achieved 100+% of sales quotas, with compassion and efficiency.
  • Telephone Service - Professionally processed 80+ calls per day to ensure customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company services by doing phone follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - assigned to handling customer account inquiries, to ensure resolution of product/service complaints and customer satisfaction.
Certifications
Life Coach Certificate,
Additional Information
  • HONORS & AWARDS, Employee of the Month 30 times during the 5 yrs of service.
  • Volunteered for Hospice service for 2 years.

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Resume Overview

School Attended

  • Cuyahoga Community College

Job Titles Held:

  • Fundraiser Coordinator
  • Multi-Media Account Executive
  • Notary & Owner
  • Customer Service manager /Loan Officer

Degrees

  • Associate of Arts

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