•Coordinate daily funding efforts with Relationship Managers and Relationship Associates to ensure the bank meets funding deadlines and operates within the boundaries of bank policy and regulations relative to all loan types.
•Funding loans via wire transfer, DDA deposits, drafts or approval funding
•Assist Loan Funding Supervisor and operate as a resource for the Loan Funding Specialists as a “go-to” person on all funding related issues prior to funding
•Ensure ongoing compliance with established policies and procedures and federal, state, and local government regulations
•Assist in new employee training process
Resolves and directs technical and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer based satisfaction.
•Responsible for achieving target customer satisfaction levels within the organization.
•Develops plans and objectives and participates in cross-functional projects to improve operational performance for the organization.
•Works with management to develop and implement strategic plans, initiatives, and direction.
•Works with customers and internal teams to resolve issues
•Responsible for personal and professional development of key leaders and subordinates
•Develops individual goals and objectives for direct reports
• Overall department management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership
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