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fullfillment specialest resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Reliable fulfillment specialist highly skilled in problem solving, training and getting the job done. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.

Skills
  • Pick lists
  • Product location
  • Pallet arrangement
  • Interdepartmental communication
  • Customer service
  • Team building
  • Communications
  • Budgets
  • Team management
  • Product picking
  • Production line operations
  • Proficiency in operating systems
  • Process improvement
  • Relationship development
  • Supervision
  • Problem resolution
  • Operational improvement
  • Business operations
Work History
06/2012 to Current
Fullfillment Specialest South Carolina Job Board Charleston Heights, SC,
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Worked with customers to pack items according to specific desires and requirements.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Packed Hazmat and hazmat products using proper carton marking materials as directed by company specifications.
  • Entered package information into company's computer system using [Software] with high degree of accuracy.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
  • Checked inventory and selected [Type] products from specific locations based upon customer orders and availability.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
04/1999 to 05/2011
Senior Operations Manger South Carolina Job Board Otranto, SC,
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 1000%.
  • Increased sales by establishing goals, overseeing performance and converting the company from employee base to contractor base.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Cultivated and strengthened lasting client relationships
  • Studied latest trends in the courier industry to improve route efficiency improving sales revenues .
  • Managed, trained and motivated dispatchers and customer service reps to continuously improve knowledge and abilities in courier field.
  • Increased profits by assessing effectiveness of drivers and routing projects.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw and improved deliveries worth over $5,000.000 per year through efficient coordination of daily operations.
  • Monitored over 200 employees' day-to-day activities and made plans to rectify issues resulting in increasing revenue .
  • Improved productivity while reducing staffing and operational costs by 200%.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Generated and developed leads, using technique, networking and courier complete system to acquire new clients.
  • Implemented innovative programs, including driver reward program to increase employee loyalty and reduce turnover.
  • Promoted positive customer experience through day-to-day supervision and management of there accounts.
  • Trained, coached and mentored staff to support smooth adoption of new owner operator program.
  • Assessed financial statements and delivery reports to evaluate driver performance, develop targeted improvements and implement changes resulting in higher revenue .
  • Scheduled employees for mulitable shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented operational strategies and effectively built customer and employee loyalty
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall overhead costs.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
  • Collaborated with assistant managers to open and close transportation office, handle large transactions and manage inventory.
  • Boosted traceability by creating organizational systems for contracts, personal individuals and drivers.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Interacted well with dispatchers and customers to build connections and nurture relationships.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Worked directly with management, Owner to brainstorm, discuss strategy and mitigate ALL issues.
  • Upheld great standards of leadership for employees, consistently leading by example .
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Developed and maintained relationships with customers and suppliers through continual communication and personal interaction.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and contracts.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
02/1998 to 03/1999
Truck Driver Transport America City, STATE,
  • Conducted efficient cargo transfers to maintain route schedules.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across -mile transports.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Transported goods, including hazardous materials, without incident across the US.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Dropped and hooked trailers and changed configuration of equipment when necessary.
  • Maximized load safety by balancing, securing and weighing products.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Reduced downtime and optimized revenue through execution of effective product delivery quality control.
01/1997 to 02/1998
Truck Driver Schneider City, STATE,
  • Conducted efficient cargo transfers to maintain route schedules.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across mile transports.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Transported goods, including hazardous materials, without incident across US.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
  • Dropped and hooked trailers and changed configuration of equipment when necessary.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Maximized load safety by balancing, securing and weighing products.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Education
Expected in 05/1981 to to
High School Diploma:
Angela Merici - Louisville KY,
GPA:
Expected in 1996 to to
Associate of Science: Warehousing And Inventory Management
Jefferson Community And Technical College - Louisville, KY
GPA:

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Resume Overview

School Attended

  • Angela Merici
  • Jefferson Community And Technical College

Job Titles Held:

  • Fullfillment Specialest
  • Senior Operations Manger
  • Truck Driver
  • Truck Driver

Degrees

  • High School Diploma
  • Associate of Science

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