full time mother resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Focused administrator versed in overseeing operations in both banking and retail settings. Possess excellent time management and conflict resolution abilities. Driven to build lasting client relationships and exceed sales goals.
Core Strengths
Multi-tasking ability
Motivational leadership style
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Employee relations specialist
Dedicated to process improvement
Devoted to data integrity
Personable
Self-directed
Meeting planning
Schedule management
Regulatory complianceÂ
Hiring and retention
Work Experience
07/2012 to CurrentFull Time MotherMiddlesex Savings Bank | Sudbury, MA, Over the last four years, I have had the privilege of raising my three children all under the age of four. I have enjoyed every moment of this high demanding, multitasking adventure and am now looking forward to the next challenge ahead of me.
04/2010 to 07/2012Assistant Branch ManagerMaximus, Inc. | Jamaica, NY,
Provide Branch
Manager with business plans to increase sales in the branch
Responsible for coaching  employees on federal regulations and ensuring all regulations are being followed properly
every day      Â
Research and resolve customer issues in a timely manner        Â
Evaluate employees performance around customer service skills and how well they
can present key products
Responsible for all operational processes in the branch, including mandatory
audits and Internal Branch Controls
Â
Responsible for running a productive
business in the absence of the Branch Manager
Recruited and interviewed dozens applicants per quarterÂ
06/2008 to 04/2010Operations SupervisorUs Bank | Moscow, ID,
Responsible for
making sure all branch tills were balance, all corporate paperwork is completed correctly and turned in a timely manner, and auditing all employees files for state
regulations.Â
Responsible for knowing all systems and processes and able to fix complex
issues to make sure customers have the best experience possible.Â
Developed new procedures for productivity                    Â
Implemented monthly business plans    Â
Managed a staff of 15-20 associates, including training and employee
development
Highly regarded for achieving results through leadership, planning, and effective
implementations
                                              Â
Researched and resolved customer issues in a timely manner
Conducted new employee orientation to foster positive attitude toward organizational objectives
Recruited and interviewed thousands applicants per yearÂ
02/2007 to 05/2008Universal AssociateRogers Group Inc | Batesville, SC,
Responsible for
cash/checking deposits, processing loan payments, opening accounts, getting
direct deposits accounts activate atm/debit cards Universal Associate duties included accepting credit card and loan
applications, opening and closing accounts, cross-selling and consultative
sales of financial products, and maintaining up-to-date knowledge of banking
services and products                   Â
Maintained proper cash limits, cashed checks, accepted deposits, and issued
cashier’s checks, traveler’s checks, and funds transfers
Researched and resolved account discrepancies
Provided high level of customer service for all banking transactions Researched and resolved banking issues in a timely manner
07/2006 to 06/2008Customer Service RepresentativeBest Buy | City, STATE,
Performed all
aspects of customer service and satisfaction, including answering busy multi-line
phone system, coordinating special promotions, and providing detailed
information for various productsÂ
Provided superior customer service and work quality while demonstrating
attention to detail, flexibility and innovation in resolving problems. Possess
effective communications skills, and work well with others at all levels     Â
Solved customer problems and assured satisfaction   Â
Maintained positive company image during difficult situations     Â
Trained sales floor employees how to sell financing properly to customers to
insure all customers are correctly and fully informed about Best Buy's credit
card program
Educational Background
Expected in 2007 to to High School Diploma | Camas High School , Camas, WAGPA:
Skills
administrative, atm, attention to detail, auditing, balance, banking, business plans, business plans, cashier, closing, coaching, communications skills, credit, customer service, customer service skills, debit, E-mail, financing, financial, funds, image, innovation, team building, leadership, leadership skills, lesson plans, mentoring, PowerPoint, Windows, Word, organization development, phone system, policies, processes, quality, Research, selling, sales, supervisory skills, employee development
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