fulfillment center associate resume example with 4+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Resourceful associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets.
Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Knowledgeable and dedicated customer service professional with extensive experience in food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Competent leader driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
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Jbs Usa – Grand Island, NE,
- Unloaded deliveries from trucks in prompt fashion.
- Entered package information into company's computer system.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Transported merchandise pallets to move in warehouse.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Papa Murphy's Holdings, Inc. – Stanwood, WA,
- Maintained stock and replenished workstation products.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Performed arithmetic functions handling cash, close checks, and balance register.
- Professionally answered telephones and responded to customer inquiries.
- Delivered outstanding hospitality and excellent customer service to 100+patrons daily.
- Warmly welcomed customers upon approaching counter and placing orders.
- Reported discrepancies and shortages to help keep line on-track.
- Identified and removed food products not meeting outlined quality standards.
Panda Express – City, STATE,
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Trained new employees and delegated daily tasks and responsibilities.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Educated staff on organizational mission and goals to help employees achieve success.
- Serve Safe Food Manager Certificate, Panda Express
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Resume Overview
School Attended
- Centennial High School
Job Titles Held:
- Fulfillment Center Associate
- Lead Counter
- Shift Leader
Degrees
- High School Diploma
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