Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Inventory control familiarity
Adaptive team player
Excellent research skills
Microsoft Word, Excel, PowerPoint
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Fulfillment Associate ICQA August 2016 to CurrentAmazon Fulfillment Center － Carteret, NJUnloaded, picked, staged and loaded products for shipping. Resolved service issues in a timely manner, including coordinating and processing returns. Rotated stock by code and receiving date. Followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Banded, wrapped, packaged and cleaned equipment. Cleared damaged items and loaded freight. Packed containers and re-packed damaged containers.
Part Time Package Handler May 2014 to June 2016Fedex Express － Newark, NJSupervised material flow, storage and global order fulfillment. Unloaded, picked, staged and loaded products for shipping. Resolved service issues in a timely manner, including coordinating and processing returns. Received incoming shipments and reviewed contents against purchase order for accuracy. Rotated stock by code and receiving date. Transported goods from racks, shelves and vehicles. Removed pallets, freezer boxes and damaged products from returning trailers. Verified and recorded the count and condition of cargo received. Cleared damaged items and loaded freight. Loaded flat bed by forklift and hand truck.
High School Diploma : High School, 2012West Side － Newark, Nj
Attended for one year : International Business Bloomfield College － Bloomfield , NJMinor in Marketing.