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Front Receptionist Resume Example

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FRONT RECEPTIONIST
Summary

Friendly and detail-oriented with over 5 years of experience in both administrative and clinical duties. Proficient in the management of multiple tasks while ensuring quality and accuracy of all duties performed. Assisting in a manner that provides excellent patient care while being mindful of patient flow, as well as excellent communication and time management skills. Known for remaining poised and calm in busy environments.

Skills
  • HIPAA guidelines
  • Telephone etiquette
  • Technologically savvy
  • Active listening
  • Time management
  • Organizational skills
  • Reliable and trustworthy
  • Work ethic
  • Patient scheduling
  • Prioritizing patients
Experience
Company Name | City, StateFront Receptionist10/2020 - Current
  • Successfully manage receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Greet callers with enthusiasm, answering all phone calls by second ring.
  • Straighten up waiting room to maintain neat and organized space.
  • Conduct patient intake interviews to collect medical information and insurance details.
  • Enter patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Observe strict HIPAA guidelines at all times according to company policy.
  • Process patient payments and scan identification and insurance cards.
  • Deliver high-quality administrative and customer service to sustain patient and work flows.
  • Inform patients of financial responsibilities prior to rendering services.
  • Pleasantly greet each patient at check in.
  • Schedule appointments for patients via phone and in person.
  • Collect forms, copy insurance cards and coordinate patient information for billing and insurance processing.
  • Coordinate patient appointments, maintain files and receive incoming phone calls.
Company Name | City, StateChiropractic Assistant01/2017 - 08/2020
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Used ChiroTouch software to process patient payments and update accounts.
  • Inputted all patient data using ChiroTouch, making sure all records received appropriate updates.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Performed electric muscle stimulation, ultrasound and mechanical traction therapies on patients under doctor supervision.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Identified operational improvements to drive efficiency and quality of care.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
Company Name | City, StateChiropractic Assistant03/2015 - 01/2017
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Performed electric muscle stimulation, ultra sound and mechanical traction therapies on patients under doctor supervision.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
Company Name | City, StateSales Associate10/2014 - 02/2015
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education and Training
Online Continuing EdCertification in Physical Therapy CA9003/2016
Online Continuing EdCertification in Arizona Chiropractic Clinical Assistant09/2015
Pima Medical Institute | City, StateCertification in Medical Administrative Assistant02/2015
Desert View High School | City, StateHigh School Diploma05/2014
Languages

English/Spanish

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Resume Overview

School Attended

  • Online Continuing Ed
  • Pima Medical Institute
  • Desert View High School

Job Titles Held:

  • Front Receptionist
  • Chiropractic Assistant
  • Sales Associate

Degrees

  • Certification in Physical Therapy CA90
    Certification in Arizona Chiropractic Clinical Assistant
    Certification in Medical Administrative Assistant
    High School Diploma

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