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Kentucky One Health - Front Office Support Resume Example

Resume Score: 60%

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FRONT OFFICE SUPPORT
Professional Summary
Objective: Seeking a position as an Office Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
  • Customer service-oriented
  • Accurate and detailed
  • Team building
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Workers' compensation knowledge
  • HIPAA compliance
  • Patient scheduling
  • Patient-focused care
  • Intuit QuickBooks knowledge
  • Accounts payable specialist
  • Customer-oriented
  • Creative problem solver
  • Trusted key holder
  • Strong client relations
  • Quick learner
  • Training development aptitude
  • Efficient and reliable team player
Work History
Front Office Support, 03/2013 to Current
 Kentucky One Health – Lexington, KY
  • Managed various general office duties such as answering multiple telephone lines, greet patients, collected co pays, obtained patient's demographics and other necessary documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • and managed incoming and outgoing calls while recording and tasking accurate messages.
  • Scheduled appointments and registered patients Obtained medical records, labs, diagnostic results and scanned into database.
  • Maintained a clean reception area, including lounge and associated areas.
  • Reviewed and updated client correspondence files and scheduling database.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Verified patients' eligibility and claims status with insurance agencies.
  • Coordinated luncheons with Pharmaceutical Representatives.
  • Researched questions and concerns from providers and provided detailed responses.
  • Maintained strict patient and physician con.
Patient Service Specialist, 12/2012 to Current
 KORT Physical Therapy – Nicholasville, KY
  • The PSS will provide excellent quality customer service in a patient reception, appointment scheduling registration process and via incoming telephone calls.
  • Greet.
  • schedule and register patients in a fast paced environment with frequent interruptions.
  • Coordinates/assists in the data gathering process for patients Responsible for all record keeping related to patient data Serves as a primary liaison to the Billing department delivering information for the billing process.
  • Call insurance companies for estimate of benefits for each patient.
  • Verify insurance and patient information and input into computer.
Office Manager, 07/2007 to 12/2012
 Promus Restaurants – Lexington, KY
  • Held the roles of HR, AP and Office Manager for a franchisee management company Allocate payroll Review invoices, check requests and pay outs Prepare and process accounts payable checks, wire transfers and ACH payments Monitor accounts to ensure payments are up to date Resolve invoice discrepancies Maintain strong relationships with both staff and vendors to maximize income and control expenditures Review government licenses and permits to ensure they are current Manage cash flow Create flyers, advertisements and coupons for marketing several times in each quarter.
Sales Associate, 02/2006 to 01/2007
 Chico's – FL
  • Motivated sales associates by leading by example how to work together and providing feedback for improvement in a positive and thoughtful way.
  • Increased performance and productivity improvement among sales associates to ensure monthly sales goals were met.
  • Performed excellent customer service on a daily basis.
  • Established/Changed/Developed......monthly floor change and design.
Assistant Sales Manager, 01/2004 to 10/2005
 December Chico's – Lexington, KY
  • Led and directed 15 sales associates Motivated team building by providing appropriate training, empowering associates to work together and by being positive and setting a good example for the team Provided / Developed oral / written reports to District Manager on weekly basis Increased performance and productivity improvement among sales associates to ensure monthly sales goals were met Maintained top sales position while performing management procedures UTILIZED Positive customer service to increase sales.
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Resume Overview

Companies Worked For:

  • Kentucky One Health
  • KORT Physical Therapy
  • Promus Restaurants
  • Chico's
  • December Chico's

Job Titles Held:

  • Front Office Support
  • Patient Service Specialist
  • Office Manager
  • Sales Associate
  • Assistant Sales Manager

Where can I find a Kentucky One Health Front Office Support resume example in Lexington, Kentucky ?

This is an actual resume example of a Front Office Support who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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