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Front Office Receptionist Resume Example

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FRONT OFFICE RECEPTIONIST
Summary
Reliable, motivated, driven and team oriented individual seeking a position that will expand my experience through employment where my experience, skills and education can be utilized to their full potential.
Skills
  • Excellent Customer Service skills
  • Able to operate; fax machine, computer, printer, credit card machine, typewriter
  • Data Entry and 10-key
  • Pleasant personality and always smiling
  • Five years of call center experience & 1 year receptionist in busy medical office
  • Excellent troubleshooting skills
  • Microsoft Suite (Word, Excel, Outlook, and Power Point)
Experience
12/2011 to 07/2012
Front Office ReceptionistKids Dental Brands - Memphis , TN
  • Greet incoming patients while answering a multi-line phone.
  • Managing patients appointments.
  • Handling data entry tasks.
  • Verifying Medical Insurance via phone, internet and fax.
  • Filing and maintaining of medical records and documents.
  • Scanning records in to electronic files.
12/2009 to 03/2010
Bickford Senior Living - Des Moines , IA
  • Communicating with customers via phone, email, mail or personally.
  • Data entry, creating and entering invoices in quick books and mailing or faxing invoices to the customer.
  • Carry out billing, collection and reporting activities according to specific deadlines.
08/2008 to 01/2011
Store Reset SpecialistRr Donnelley & Sons - Lancaster , OH
  • checking date codes on product, replacing labels, and re-order tags or ads, rotate stock, display products.
  • Assist in the transportation and on-site delivery of all materials, supplies and equipment necessary for the assigned reset.
01/2005 to 08/2008
Customer Service RepBAX Global - City , STATE
  • Handling domestic inbound and outbound calls,.
  • Scheduling pickups, rate quotes and tracking shipments.
  • Involved in the following programs: On the Job Coaching, Customer Contact Lead Program committee, Mentor Training Program.
Education and Training
2011
Associate Degree of Science: Administrative Health Care ManagementSan Joaquin Valley College - City, StateAdministrative Health Care Management
Skills
10-key, ads, billing, call center, Coaching, credit, Excellent Customer Service, Data Entry, delivery, email, fax, fax machine, faxing, Filing, Insurance, mailing, Managing, materials, Mentor, Excel, mail, Microsoft Suite, office, Outlook, Power Point, Word, printer, quick books, receptionist, reporting, Scanning, Scheduling, phone, transportation, troubleshooting, typewriter
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • San Joaquin Valley College

Job Titles Held:

  • Front Office Receptionist
  • Store Reset Specialist
  • Customer Service Rep

Degrees

  • Associate Degree of Science : Administrative Health Care Management

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