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Front Office Receptionist Resume Example

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FRONT OFFICE RECEPTIONIST
Summary
Reliable, motivated, driven and team oriented individual seeking a position that will expand my experience through employment where my experience, skills and education can be utilized to their full potential.
Skills
  • Excellent Customer Service skills
  • Able to operate; fax machine, computer, printer, credit card machine, typewriter
  • Data Entry and 10-key
  • Pleasant personality and always smiling
  • Five years of call center experience & 1 year receptionist in busy medical office
  • Excellent troubleshooting skills
  • Microsoft Suite (Word, Excel, Outlook, and Power Point)
Experience
12/2011 to 07/2012
Front Office ReceptionistShiloh Medical Center － Victorville, CA.
  • Greet incoming patients while answering a multi-line phone.
  • Managing patients appointments.
  • Handling data entry tasks.
  • Verifying Medical Insurance via phone, internet and fax.
  • Filing and maintaining of medical records and documents.
  • Scanning records in to electronic files.
12/2009 to 03/2010
Mojave Equipment Company － Victorville, CA.
  • Communicating with customers via phone, email, mail or personally.
  • Data entry, creating and entering invoices in quick books and mailing or faxing invoices to the customer.
  • Carry out billing, collection and reporting activities according to specific deadlines.
08/2008 to 01/2011
Store Reset SpecialistAcosta － Brea, CA.
  • checking date codes on product, replacing labels, and re-order tags or ads, rotate stock, display products.
  • Assist in the transportation and on-site delivery of all materials, supplies and equipment necessary for the assigned reset.
01/2005 to 08/2008
Customer Service RepBAX Global － Phoenix, AZ.
  • Handling domestic inbound and outbound calls,.
  • Scheduling pickups, rate quotes and tracking shipments.
  • Involved in the following programs: On the Job Coaching, Customer Contact Lead Program committee, Mentor Training Program.
Education and Training
2011
Associate Degree of Science: Administrative Health Care ManagementSan Joaquin Valley College － Hesperia, CAAdministrative Health Care Management
Skills
10-key, ads, billing, call center, Coaching, credit, Excellent Customer Service, Data Entry, delivery, email, fax, fax machine, faxing, Filing, Insurance, mailing, Managing, materials, Mentor, Excel, mail, Microsoft Suite, office, Outlook, Power Point, Word, printer, quick books, receptionist, reporting, Scanning, Scheduling, phone, transportation, troubleshooting, typewriter
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Resume Overview

Companies Worked For:

  • Shiloh Medical Center
  • Mojave Equipment Company
  • Acosta
  • BAX Global

School Attended

  • San Joaquin Valley College

Job Titles Held:

  • Front Office Receptionist
  • Store Reset Specialist
  • Customer Service Rep

Degrees

  • Associate Degree of Science : Administrative Health Care Management

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