Referral Specialist offering background coordinating and managing patient referral process. Gifted at obtaining required documentation, answering patient questions and communicating with insurance providers. Mastery of medical and insurance terminology and abbreviations. Dedicated professional who possesses a genuine interest in providing excellent customer service, a team player that communicates effectively, both orally and in writing, completes admission and/or registration process and other admission finance functions, knowledge of billing and coding, Electronic Health Record (EHR), capable of making mature judgement, ability to function independently and effectively, handles high-volume phone calls, very flexible, maintain high standards of maintenance and history of customer service.
Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders
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