As a manager and supervisor, I have developed excellent people skills. I have management and leadership experience. Spent years in customer service as well, creating a positive relationship between my employer and the public. Have a history of meeting and exceeding my employer's expectations.
My duties included creating the work schedule of all register operators. Repairing and maintaining electronic equipment as needed. Managing the phones and interacting with the public on behalf of the company. Assessing and meeting the needs of the customers. Training and monitoring register operators. Overseeing government transactions such as, Western union money transfers and money orders. Collecting data and funds for the Department of Fish and Game. Stocking and rotating merchandise and monitoring the safety of our facility. Working with security to establish and maintain a safe shopping and working environment for the public and employees.
Trouble shooting problem claims and initiating corrections to meet government compliance. Assisted in Medicare billing. Assisted with Charge entry dictionaries to coordinate correct billing procedures for the ER, the OR and the clinics.
Oversee all Medicare Billers to ensure accurate and timely billing of claims. Troubleshoot any and all billing issues as the occurred. Monitored billers and assist then on developing organized and timely billing practices with good follow through to the final collections of the claims. Prepared agendas for regularly scheduled meetings and gave employees appropriate recognition for meeting and exceeding their goals.
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