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front end manager resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Human Resources Manager offering over 20 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Skills
  • Employee development and training
  • Administrative skills
  • Conflict management
  • Microsoft Office
  • Listening skills
  • Employee training
Education and Training
Widefield High School Colorado Springs, CO Expected in 05/1991 High School Diploma : - GPA :
Experience
Safeway - Front End Manager
Silvis, IL, 06/2020 - Current

Human Resource Professional knowledgeable in HR operations, skilled at delivering technical system solutions in an array of HR systems. Provide a new level of support to employee’s performance and growth through engagement, development and training.

Human Resource Professional knowledgeable in HR operations, skilled at delivering technical system solutions in an array of HR systems. Provide a new level of support to employee’s performance and growth through engagement, development and training.

Signature Expertise KEY to My Success HR Best practices, Employment Legislation and Compliance, HR Policies & Procedures , Strategy Planning and Execution, Operations Improvement, Customer Service & Support, Recruiting, Onboarding, Off boarding, HIPAA, Coaching, Mentoring, Conflict Resolution, Commitment, People and Culture, HR metrics and Analytics, Strategic and Succession Planning, Talent/ Performance Management Administration and Reporting, Benefits Administration, Employee Assistance and Wellness, Relationship Building with Employees, Customers and Vendors, Effective Communication, Electronic Records & Filing/ Office Support.

Safeway - Front End Manager
Soldotna, AK, 10/2019 - Current
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
Levi Strauss & Co. - Assistant Store Manager
Wa, WA, 01/2018 - 10/2019
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Coached and developed store associates through formal and informal interactions.
  • Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Strategized long-term business needs by driving employee feedback for process improvements.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Cultivated strong customer relations and developed effective customer service standards.
Wegmans Food Markets - Front End Manager
Riverdale, NJ, 10/2011 - 07/2017

Safeway, Colorado Springs, Co Jan 2011- July 2017

Front-End Manager March 2015- July 2017

Assistant Store Director August 2013- March 2015

2nd Asst. Store Manager October 2011- August 2013

Head Clerk January 2011- October 2011

Provides optimum customer satisfaction in all department through effective management.

Responsible for total store P&L management, service metrics, and total store accountabilities

  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Put together schedule for floor staff according to skill sets and coverage needs.

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Resume Overview

School Attended

  • Widefield High School

Job Titles Held:

  • Front End Manager
  • Front End Manager
  • Assistant Store Manager
  • Front End Manager

Degrees

  • High School Diploma

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