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Front Desksales Associate Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I’m interested in this position because not only will I put in practice my knowledge and years of experience but I will also do so in a very positive way. I would utilize my communication skills, clerical abilities and front desk experience to ensure the efficiency of the facility. I plan to assist the company by providing innovative ideas that will implement the growth and successfulness of the company. I consider myself a hard worker, and a fast enthusiastic learner, if this position were to be given to me I will make every effort on my behalf to not only fill in the requirements needed but to exceed them as well.


SUMMARY OF QUALIFICATIONS

Over 4 years of experience in reception and front desk activities. Strong verbal and written communication skills. Demonstrated ability to greet residents and clients and guide them accordingly. Highly skilled in answering and forwarding phone calls. Hands-on experience in receiving, sorting and routing mail, Problem solving skills, Decision making skills, Risk Taking, Sales Ability, Creativity, Determination, Ethics, Patience, multi-Tasking, Word Processing, PowerPoint, English and Composition, Internet, People management skills, Effective listening skills, Time management skills, Teamwork skills, Fax and copier machines , Premises Security, Quality Assurance, Difficult People Handling, Conflict Resolution, Continued Professional Development , Bilingual (English and Spanish)

Work Experience
to | , ,
    03/2012 to 10/2014 Front Desk Sales Associate Bickford Senior Living | Shrewsbury, MA,
    • Answer incoming telephone calls
    • Operate PBX and multi-line telephone system.
    • Offered customers with exemplary and timely service.
    • Provided accurate product information.
    • Served multiple customers, discovered their needs, and made recommendations to generate sales.
    • Enhanced product knowledge utilizing limited resources
    • Handled cash, checks, and credit card transactions
    • Communicate to coworkers and supervisors through standard telephone and wireless audio systems
    • Built and maintained internal and external customer satisfaction
    • Assemble listing of sales
    • Welcome Clients
    • Maintained confidential files and records.
    02/2011 to 03/2012 Flight Attendant Massage Envy | Yorktown, VA,
    • Flight Services.
    • Maintain a well organized work place.
    • Comprehensive knowledge of flight and emergency procedures.
    • Excellent hospitality skills.
    • Demonstrated ability to use superior judgment to conduct safe and efficient flights.
    • Effective first-aid and medical skills.
    • In-depth knowledge of conducting pre-flight safety checks of cabin area.
    • Willing to help people with particular requirements, such as young children or people with disabilities.
    • Good organizational and time management skills.
    10/2009 to 01/2011 Front desk / Sales Associate Amentum | City, STATE,
    • Extensive knowledge of cosmetic surgery equipment and packages
    • Familiar with medical terminology and medical practices
    • Possess excellent time management , relationship management, customer service and organizational skills
    • Excellent telephone etiquette and multitasking skills
    • Possess excellent computer knowledge with thorough grasp of Microsoft word, Spreadsheet, PowerPoint and Web Browser
    • Ability to type 45 words per minute with 99% accuracy
    • Skilled in handling multiple tasks and work under pressure
    • Welcome patients and visitors by greeting in person or on telephone
    • Answer multi phone lines and coordinate schedules between surgery center and doctors
    • Perform verifications of insurance forms and obtain necessary medical documents as required
    • Organize and assemble charts as well as prepare necessary paperwork
    • Comfort patients by anticipating their anxieties and answering questions
    • Ensure the availability of treatment information by filing and retrieving patient records
    • Protect patient rights by maintaining the confidentiality of financial and personal information
    • Handle administrative tasks by following the policies and procedures of the organization
    • Responsible for handling and screening phone calls
    • Handle tasks of assisting in preparing and sending service brochures to clients
    • Perform responsibilities of collecting photos of clients; before and after the surgery
    • Handle tasks of updating cosmetic surgery advertisements in magazines and newspaper
    • Coordinate and update various marketing material with graphic designer
    • Order office supplies and ensure that equipment and material are appropriately stocked
    Education and Training
    Expected in May 2007 High school diploma | Took several Business and administration classes Coral Gables High school Coral Gables Senior High School Dade College, , Fl GPA:
    Took several Business and administration classes
    Languages
    Bilingual (English and Spanish)
    Skills

    audio, Conflict Resolution, Creativity, credit, Clients, customer satisfaction, Decision making, English, Fax, first-aid, listening, People management, access, mail, office, PowerPoint, multi-line telephone, multi-Tasking, organizational, PBX, copier, Problem solving skills, Quality Assurance, receiving, routing, safety, Sales, scanning, Spanish, Teamwork, telemarketing, telephone, phone, Time management, well organized, Word Processing, Composition

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    Resume Overview

    School Attended
    • Coral Gables High school Coral Gables Senior High School Dade College
    Job Titles Held:
    • Front Desk Sales Associate
    • Flight Attendant
    • Front desk / Sales Associate
    Degrees
    • High school diploma