front desk receptionist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Microsoft Office Suite
  • Research and Data Analysis
  • Documentation and Reporting
  • Call Answering and Routing
  • Visitor and Customer Relations
  • Appointment Scheduling
  • Scheduling and Calendar Management
  • Records Management
  • Calendar Management
  • Administrative Support
10/2022 to Current
Front Desk Receptionist Sea Mar Community Health Centers Five Corners, WA,
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
08/2022 to Current
Head Freshman Basketball Coach Iowas Of Oklahoma Perkins, OK,
  • Executed consistent program of stretching and conditioning, which helped to reduce number of injuries for players.
  • Maintained player and staff safety during practices, games and travel.
  • Prepared athletes for games with well-coordinated schedule of practices and individual training.
  • Motivated and encouraged student athletes to make best effort during practices and games.
  • Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
  • Managed inventory and ordered new materials, uniforms and equipment for team needs.
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Coordinated fundraising events to raise money for sports equipment and travel expenses.
  • Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
  • Adhered to equipment and apparel standards to promote safety and fair play and made new equipment orders when appropriate.
  • Worked with boosters, parents and school administrators to handle support functions.
  • Created out-of-season training camps to keep player skills at peak levels and introduce new members to team.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Imparted team and game rules with authority and clarity, which improved understanding and reduced fouls.
10/2020 to 04/2022
Paraprofessional Monarch Casino Black Hawk Reno, NV,
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted children at stations during small-group learning periods.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Applied positive reinforcement to redirect negative behaviors.
  • Supported students throughout academic instruction and assignments.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
01/2018 to 01/2020
Waitress Cracker Barrell City, STATE,
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education and Training
Expected in
Southeast Missouri State University - Cape Girardeau, MO
Expected in
Cumberland University - Lebanon, TN
Expected in
Grand Canyon University - Phoenix, AZ
Additional Information
  • Willing to work hard, want to be somewhere with consistency and be able to movie up in a company.

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Resume Overview

School Attended

  • Southeast Missouri State University
  • Cumberland University
  • Grand Canyon University

Job Titles Held:

  • Front Desk Receptionist
  • Head Freshman Basketball Coach
  • Paraprofessional
  • Waitress


  • Some College (No Degree)
  • Some College (No Degree)

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