Front Desk Receptionist Resume Example Company Name

FRONT DESK RECEPTIONIST

Professional Summary

Highly organized cashier,front desk clark with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Passionate cashier,front desk offering 5 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy. Polite and positive cashier,front desk clark with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Polite and positive front desk clerk with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Skills

Project organization
Problem resolution
Relationship development
Refunds and exchanges
Frying
Recipes and menu planning
Food spoilage prevention
Food preparation and safety
Ingredient Preparation
Package Unloading
Packaging
Loading and unloading
Telephone etiquette
Sensitive Information Handling
Mail handling
Sorting and labeling
Office organization
Verbal and written communication
Departmental support
Problem-solving skills
Multi-line Telephone Systems
Shorthand writing

Business operations
Operational improvement
Cash register skills
Kitchen sanitation
Food safety
Kitchen organization
Food inspection
Stocking and replenishing
Food Processing
Cleaning
Hazardous Material Handling
Warehouse Logistics
Decision-Making Abilities
Call Forwarding
Cash Handling
Problem-solving
Filing
Meeting scheduling
Mail sorting
MS Office
Documentation and reporting
Correspondence distribution

Work History

Front Desk Receptionist01/2020 to 07/2020
Company Name – City, State

Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Confirmed relevant guest information and payment methods to prevent fraud.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Performed basic bookkeeping activities, including [Task] and [Task] and used [Skill] to implement updates to accounting system.
Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy [Number]-person [Type] business.
Monitored office supplies by checking inventory on [Timeframe] basis and placed orders whenever stock appeared low.
Used [Software] to process reservations, check-ins and check-outs.
Arranged accommodations and travel plans for visitors and presented updated itineraries.
Received packages and mail at front desk and dispersed to correct employees.
Kept accounts in balance and ran daily reports to verify totals.
Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
Greeted [Number] daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Protected guest valuables with main safe or in individual boxes to maximize security.
Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including [Type] and [Type] to promote quick remediation.
Sorted mail and other important data upon [Job Title]'s absence, promoting quick delivery of all messages to recipients.
Entered customer data using [Type] software and updated information whenever patrons changed rooms.
Volunteered to help with special projects, assuming variety of tasks and duties, including [Task] and [Task].
Oversaw fast-paced front desk operations at busy [Type] facility with as many as [Number] nightly guests.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Maintained transaction security by verifying payment cards against identification.
Maintained financial accuracy by collecting deposits, fees and payments.

Line Cook12/2019 to 03/2020
Company Name – City, State

Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Grilled meats and seafood to customer specifications.
Safely used kitchen equipment such as nife and fryers, effectively reducing injuries and burns [Number]%.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Fried, grilled and baked foods such as chiken wings,frys and stake.hamburgers
Prepared food items such as meats, poultry and fish for frying purposes.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Handled portion control activities according to specified instructions provided by chef.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Performed routine cleaning procedures across kitchen through [Action] and [Action].
Transitioned between breakfast and dinner service by [Action] and [Action].
Communicated closely with cheffs to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Communicated closely with cheffs to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Produced over [Number][Type] dishes per day and maintained near-perfect customer satisfaction scores.

Cashier02/2016 to 12/2019
Company Name – City, State

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Completed sales in excess of $[Amount] with near-zero error rate using POS system.
Assisted customers with special services, account updates and promotional options.
Assisted customers by answering questions and fulfilling requests.
Used cash registers and POS systems to request and record customer orders and compute bills.
Worked closely with [Job title] to solve problems and handle customer concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.

Education

GEDExpected in 08/2022Alisal High School- City, State

Resume Overview

Create a job alert for [job role title] at [location].

Front Desk Receptionist Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes