LiveCareer-Resume

front desk receptionist resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Versatile Supervisor with advanced personnel and inventory management experience. Maintains professional environments and takes lead in development of subordinates to create success. Polished in delivering comprehensive reports to facilitate site-wide improvements and continuity. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Dedicated Supervisor possessing excellent issue and conflict resolution abilities. Offers over 4 years of experience leading talented teams. Knowledgeable in inventory control and process improvement.

Skills
  • Processes and Procedures
  • Experience in Leadership
  • Program Evaluation
  • Improvement Plan Knowledge
  • Team Management
  • Critical Thinking
  • Flexible Schedule
  • Problem Resolution
  • Friendly, Positive Attitude
  • Active Listening
  • Good Work Ethic
  • Reliable & Trustworthy
  • Organizational Skills
  • People Skills
  • Customer Service
  • Computer Skills
  • Microsoft Office
  • Conflict Resolution
  • Supervision & Leadership
  • Relationship Building
  • Team Building
Experience
Front Desk Receptionist, 02/2020 - Current
Vacasa Mineral, VA,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Explained policies and procedures to visitors.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Pulled and organized requested documentation.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Sorted incoming mail and directed to correct personnel each day.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Supervisor, 08/2018 - Current
G2 Secure Staff Los Angeles, CA,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached staff members to develop long-term career goals.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to customer questions regarding products, prices and availability.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Maintained safe work and collaboration spaces for night employees.
  • Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.
Nanny, 01/2017 - Current
Bright Horizons Family Solutons Purchase, NY,
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Interacted positively with children to promote mental and emotional development.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Participated in hands-on learning activities with children incorporating art.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Observed children during snack time to prevent choking.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Provided safe transportation to and from activities and events.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
Teacher Assistant, 06/2016 - 07/2018
Presbyterian Medical Services Santa Fe, NM,
  • Maintained safe, educational environment for students during learning and free play time.
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.
  • Created calm and disciplined classroom environment to improve student focus.
  • Assembled instructional materials for children's projects and play-time.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Implemented lesson plans for students with varying learning styles.
  • Created colorful and attractive displays for bulletin boards and hallways.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Cultivated and deepened relationships with students and parents.
  • Assisted main teacher in conducting inside and outside activities with students.
  • Communicated clearly to children in developmentally appropriate way.
  • Provided helpful input in selection of learning materials and resources.
  • Led and educated individuals during classes and summer activities.
Education and Training
High School Diploma: , Expected in 06/2017
-
Niles North High School - Skokie,
GPA:
Status -
: , Expected in
-
Oakton Community College - Skokie, IL,
GPA:
Status -

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Resume Overview

School Attended

  • Niles North High School
  • Oakton Community College

Job Titles Held:

  • Front Desk Receptionist
  • Supervisor
  • Nanny
  • Teacher Assistant

Degrees

  • High School Diploma

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